Technical Support Technician

Company Description:At SWEET ROBO, we stand at the forefront of industry innovation, by merging design and technology to create the next generation of automated vending robotics. We are looking for a for a skilled Technician to join our growing team.Responsibilities:1. Troubleshooting, circuit boards, sensors, and robotic components.2. Customer Interaction: Interact with customers to address concerns, provide assistance, and offer guidance on machine usage.3. Documentation: Maintain accurate records of service activities, issues, and solutions for future reference.Requirements:1. Technical Skills: Proficiency in understanding and troubleshooting circuit boards, robotic systems, and related technologies.2. Handyman Skills: Ability to perform hands-on repairs and maintenance tasks.3. Common Sense: Apply logical thinking and common sense to quickly assess and resolve issues in a dynamic environment.4. Communication: Strong verbal and written communication skills to effectively interact with customers and report technical details.5. Flexibility: Willingness to travel to different locations if needed. Flexible Schedule.6. Fluency in English is required, and proficiency in French or German is a major plus.

Created: 2024-11-10