SR. Mgr. Risk Management and Fraud eCommercePM
Transcend Solutions, LLC - ridgefield park, NJ
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SR. Mgr. Risk Management and Fraud eCommercePM 13500 Duration: 12+ Months, possibility for conversion Location: Ridgefield Park, NJ Schedule: Hybrid - Monday-Thursday onsite, Friday WFH/Remote Top skills: Fraud Supervision SQL, must have KEY RESPONSIBILITES/REQUIREMENTS: Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives Continuously evaluate our clients platform for risk factors and develop strategies to manage them through data analysis and models Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs Develop risk mitigation strategies to support the different channels within our clients digital platform Work independently and cross-functionally to provide outstanding customer experiences Skills, Experience, and Preferred Qualifications: 5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc. Must have bachelors degree in analytics, statistics, or other quantitative field, masters degree highly preferred Must have strong experience with SQL and queries Must be able to develop/write business cases Must have leadership experience, 2+ years of people management experience Experience creating process flows, procedural documentation, and business reporting to include KPI measurement Experience in an eCommerce and/or Digital Marketing environment Familiarity with building reports and visualizations using Tableau (or similar BI tools) Strong problem-solving ability Excellent communication and data presentation skills Experience managing teams across global regions
Created: 2024-11-10