Account Manager (Cox Business)

Real relationships are sincere, authentic, and built on trust. These are the kinds of connections that move business forward. Imagine being the person who helps bring these relationships to life. If you are looking for an opportunity to take your career to the next level, it's time to learn more about Cox Business. We are a leading provider of technology solutions with great sales teams across the US and we're looking for people like you! As a Cox Business Account Manager , you'll provide business executives the tools and technology to connect with their customers, stake holders, and employees, helping them grow their enterprise. If you're feeling connected to this kind of opportunity, you can explore additional details here: Who You Are You're known for your ambition and grit- you have a strong desire to achieve. Your work ethic impresses customers and colleagues alike. You're quick on your feet with ideas and solutions, fueled by a tenacious entrepreneurial spirit. You've got a proven track record in sales and are ready to run your next race with a company that puts real relationships first. What You'll Do - Position Summary The Cox Business Sales Account Manager retains and grows valuable large business relationships. In this role, you'll create technology solutions to meet customers' business communications needs and manage the sales process to ensure customer satisfaction, expand the customer base, and meet corporate/regional revenue goals. The AM sells complex bundled telephony, data, video, and internet bandwidth solutions to large accounts. Responsible for new account development and maintaining and growing our base through cross-selling, upselling, renewal, and retention. As an AM, you'll maintain ongoing relationships and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts for existing customers. As such, the AM must be comfortable acting as client's primary point of contact. The AM role requires a high level of understanding of Cox's business products and possesses the ability to communicate their benefits clearly and effectively to our business clients. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands. You may manage industry-specific customers or relationships at the Enterprise level within your home territory. You'll also tackle these to-dos - Functional Accountabilities: Generate new sales opportunities; identify new prospects or new opportunities within existing Cox Business customers. Call on prospective customers to develop new or expanded sales opportunities. Meet with prospective and existing customers to assess their technology needs and goals. Estimate the amount of potential new or incremental business the account represents. Proactively contact customers prior to contract expiration and/or respond to customer requests to problem solve, renew / revise contracts and sell additional products and services. Develop strategies, and presentations to sell complex bundled voice, data, and video solutions to customers. Use consultative-based selling techniques to leverage the position of Cox Business to educate and influence prospects and customers. Negotiate pricing and products with new and existing customers. Ensure that product pricing reflects pricing structures set at the corporate level. Serve as main point of contact and ensures customer satisfaction throughout the sales cycle. Develops future business opportunities and gains referrals. Make frequent contact; maintain in-depth knowledge of customers' business, industry, and key competitors; regularly update needs analysis Create and participate in opportunities to serve as a public representative and image builder of Cox in the local community in order to network, develop, and maintain Cox's presence in the marketplace; e.g. promote and/or attend non-profit events, serve as a member

Created: 2024-11-10