Delivery Manager

POSITION SUMMARY: Ensure the reliable and efficient delivery of all products and to control the cost of delivering the products and servicing our customers. Manages multiple functions within the Department. REPRESENTATIVE RESPONSIBILITIES: The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary. Deliver all assigned cases, return all company assets (ie; shells and pallets) within budget. Coordinate delivery times and routes. Communicate any special instructions to your assigned drivers. Conduct communication and safety meetings. Interact with Sales, Operations and Dispatch Departments to ensure dependable delivery service. Maximize delivery/merchandising services. Ensure proper scheduling of personnel. Review and investigate previous day's results as necessary. Complete and review daily route surveys, as assigned. Manage/respond to customer and driver issues. Interact with Warehouse/Operations/Dispatch/Sales Departments/IT/AR/Route Accounting/Payroll relative to issues and resolution. Ensure all company policies are communicated and followed. Responsibilities may include the transportation of materials and/or finished goods, vendor selection and negotiation. Performs interviews for openings. Provides training, development, coaching, counsel and discipline up to and including termination of employment as necessary. Maintain all equipment and relative information, contacts and billing. EZ Pass, GPS, Drivecam, JJ Keller, etc. Work closely and communicate with the Delivery, Sales, Payroll, HR and Key Account Departments, as well as, Labor Union Representatives where applicable. Performs other duties as required. EXPERIENCE, EDUCATION, CERTIFICATION: Equivalent of (1) Bachelor's degree in Business, Marketing or closely related field and minimum of 4 years of directly applicable experience as a delivery driver, sales representative and/or sales manager; OR (2) 10 years of directly applicable experience as a delivery driver, sales representative and/or sales manager. 8 years Transport Management experience; OR 10 years Transport Management experience. DOT/OSHA experience. Must maintain a valid Driver's License. Class A CDL preferred. Experience developing comprehensive strategies, business and sales plans, and schedules. Experience with MS Office including Word, PowerPoint and Excel. Previous experience in a union environment preferred. Knowledge of VIP Systems and Margin Minder preferred. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company.

Created: 2024-11-10