Customer Service - Finance/ Admin

TEKsystems is looking for a Cash Application Specialist - in this role, you'll be responsible for the support of the cash application process which includes the identification and matching of monies received to the corresponding receivable cash transfers disbursements and mark-offs. Job Responsibilities: Assume ownership and respond to customer internal/external billing correspondence complaints and inquiries in an efficient accurate and professional manner Coordinate end to end service with other business partners Effectively navigate multiple systems bank billing systems and applications to research analyze and resolve customer inquiries (systems/application training provided!) Work effectively in a team environment using professional interpersonal and communication skills Maintain performance standards within a fast-paced environment. Qualified Candidates will... Be comfortable in maneuvering through various computer systems Have excellent organizational skills and ability to multi-task Possess knowledge of Excel (basic skills required, intermediate or stronger skills preferred!) Have experience in Outlook - emailing, managing different mailboxes, leveraging template emails Be able to work independently as well as in a team environment. Required Education/Experience: 2 years of customer service/financial services experience preferably in a processing environment Strong customer service skills including oral and written communication High School or GED mandatory associate degree preferred About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2024-11-10