Technical Writer
Compucom - new york city, NY
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CompucomStaffing has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.We are currently seeking a Technical Writer to join our client's team for a hybrid role in New York, NY. This resource will work Monday and Tuesday in office, with the third day flexible. The rest of the week will be remote.Duties and Responsibilities:Review technical documents and playbooks for the Infrastructure Engineering org, Service Operations, and Market OperationsDevelop templates and assist in managing document librariesWrite new technical and non-technical procedures and guidelinesAttend meetings with internal teams and vendors to document capture content to develop scopeWork with maintaining and updating confluence siteWrite, edit, index, or revise a variety of technical, user documentation such as articles, reports, brochures, and or manuals for a wide range of usesCollaborate with programmers, engineers, and or product management during design phase to gain an understanding of the productAnalyze requirements of project to determine types of publications neededEnsure accuracy and completeness of technical documentationMonitor feedback and update documentation accordinglySkills and Qualifications:BA BS degree in English, Communications, Business, or a relevant fieldMinimum 5 to 7+ years of experience in technical writing with AWS services or similar role working in a corporate enterprise environmentAdept research skills to fill in knowledge gaps, clarify ambiguities, and fact-check informationMust have experience with confluenceCreative background preferredEffective written and verbal communication skillsMust be able to communicate on a technical level and be articulateFluency in technical software and high-tech learning (SaaS software and hardware)Experienced adapting to fast changing requirementsMust be able to drive content architecture and its evolutionCollaboration skillsData gathering and analysis skillsPlanning and prioritization skillsResearching skillsMust have strong attention to detailAnalytical skillsProficiency in MS OfficeWe offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA HSA Pre-Tax Benefits, Employee Discounts.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffingâ„¢ Supports Equal Employment Opportunity** CompucomStaffingâ„¢, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
Created: 2024-11-09