Laboratory Operations Manager

Lab Services Lead 12+ MonthsThis role is based in Spring House or Malvern, PA and reports to the Regional Lab Services Regional Manager.The Lab Services Lead is accountable for Lab Services strategy execution and providing oversight of vendor service delivery in the PA, NJ region. This individual has accountability for standardized and consistent Lab Services within the selected sites.This role is responsible for alignment with the site business customers, and other stakeholders and partners. Key relationships include Lab Services leadership, site level business customers and FM resources, outsourced vendors management team, key partners (e.g., Finance, IT, HR, EHS, Quality, Compliance, eCMMS teams, and Procurement)A suitable candidate for this role will have strong communication skills, experience in regulated environments and GxP labs, and experience with outsourced models.Key Responsibilities:1- Managing Lab Services at assigned siteso Implement Lab Services, driving standardized and consistent processesAssure sustained operations for Lab ServicesAccountable for deployment of Lab Services strategiesprograms across assigned sitesAccountable for Lab Services business continuity planso Serve as the point of contact for implementation of new services and input on projectsSupport Lab Services team on innovation, sustainability, and process improvement projectso Responsible for site lab services performanceAssure services are delivered in compliance with SOPs, regulatory requirementsAccountable for datainformation accuracy to support Lab ServicesMetrics, programs, and performance.Assure that all lab services contractors (Avantor, Agilent, CBRE) receive appropriate training according to scope of work; monitor training complianceo Responsible for oversightperformance management of lab services operating budgetsPartner on the entitlement needs assessment process for the assigned sitesMonitor actual vs budget and ensure change controls are processed accuratelyo Accountable for up to date and accurate inventory process in partnership with the business and suppliersCollaborate with eCMMS team to support the ongoing maintenance of asset inventoryMonitor utilization of standardized tool to maintain accurate inventory of lab assetsSupport business partners with asset redeployment needs2- Focus on Customer and Supplier Engagemento Develop and maintain strategic relationships between Lab services, business partners, and outsourced vendors at the assigned siteso Develop and champion effective one team mind set among contracted partners supporting lab services on siteo Attend andor chair program governance forums such as SMT and weekly operations meetings.o Partner with EHS to assure that services are in alignment with safety policies and procedureso Serve as the point of escalation for lab services standards, programs and processes within siteso Responsible for supplier issue resolution at the site levelExperience Knowledge Required:• Bachelor's degree in science, engineering or equivalent required• Master's degree in science, engineering, management or equivalent preferred• Experience in Pharmaceutical R&D lab environment preferred• Minimum of 2 years of regulatory environment experience requiredExperience, Skills and Knowledge:• Strong communications skills• Strong management and technical skills• Knowledge of laboratory safety standards• Experience related to risk management, quality, and compliance• Knowledge of lean, six sigma, just-in time inventory management, and root cause analysis• Ability to lead and make decisions with authority

Created: 2024-11-09