Assistant Studio Manager
AARMY - new york city, NY
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AARMY is growing, we are currently looking for new talent!ASSISTANT STUDIO MANAGERAccountable for the day-to-day operations of the studio and leading studio staff to ensure a higher standard studio experience for athletes. The ASM is a key player in the studio, connecting the dots across multiple departments to help hit utilization goals and monthly targets while representing the best of brand in living AARMY's values. Reports directly to the Senior Manager, HQ to ensure brand standards are met consistently across the board. Key Responsibilities include but not limited to: All front desk responsibilitiesOversee maintenance of the studio space (equipment, utilities, sound) Monitor and manage studio supply inventory Monitor and manage studio retail inventory and salesHelp monitor and manage waitlistsAssist in hiring, coaching, and developing front desk and maintenance team members, developing and enforcing studio policies, SOPs, and productivity standards Manage front desk, maintenance, and coach schedules Build and increase local community engagement Work closely with HQ Manager to analyze KPIs (studio utilization, retail sales) to manage day-to-day operations and implement community strategies and initiativesQualificationsBachelor's DegreeExcellent Communication and Customer Service skillsExcellent interpersonal skillsTeam Leadership skillsGreat sense of urgency and adaptivenessEntrepreneurialSales skillsProject Management skillsExperience in the fitness or wellness industry preferredStrong organizational and multitasking abilitiesAbility to work collaboratively with a diverse teamPay Range$60 - $70k
Created: 2024-11-09