Surgical Instrument Repair Technician I
Cencora - fiskdale, MA
Apply NowJob Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The SECUROS Surgical Instrument Repair Technician is responsible for the daily servicing of surgical instruments including: repair, inspect, clean, polish, burr, and sterilize. Works with industrial machinery to service and repair surgical instruments for veterinary use. Repair services consist of, but are not limited to: sharpening, alignment, refinishing and refurbishing of all surgical instruments. Use polishing equipment to achieve a high quality instrument repair as defined by customer work orders or other written documentation Responsible for tracking inventory, return authorizations and shipping and receiving of instruments in repair center. Process repair invoices, updates instrument tracking spreadsheets and product work summaries. Maintains inventory of parts and supplies in the repair center and orders new products as needed. Monitor work quality to meet established criteria from SOP's or other defined parameters. Achieve established targets set by supervisor to meet daily output. Communicates effectively with customers; listens to customers' needs and takes immediate action to meet them. Knowledge of all instrument repair equipment such as, Bench Grinder, Mill, Press, Etch Maker, Utility Sharpener, Belt Sanders, Polishers, Autoclave and Ultrasonic cleaners) and able to service instruments as needed. Follow established work procedures and standard practices. Maintain clean work areas and follow guidelines of organization and equipment preventative care. Works directly with Instrument Sales Supervisor to identify opportunities to improve efficiency. Participates in ongoing continuing education and training seminars as related to the job description. Performs additional duties and assignments as needed. Education: High School diploma or equivalent is necessary. Experience and Skills: Minimum one year instrument repair experience, polishing and burring experience, mechanical aptitude and experience using instrument repair equipment such as Utility Sharpeners, Belt Sanders and Bench Grinders is preferred. Excellent customer service, interpersonal, presentation, attention to detail, organizational skills, and excellent team work are necessary. Ability to multi-task, follow written and verbal instructions, work independently with limited supervision. Advanced working knowledge and proficiency using Microsoft Excel and Word are required. Previous experience in animal health industry will be helpful. Ability Requirements: Reading: Locates, understands, and interprets written information in order to perform tasks; learns from reading text by determining the main idea or essential message; identifies all relevant details, facts, and specifications; infers or finds out the meaning of unknown words and/or technical terms. Writing: Communicates thoughts, ideas, information, and messages in writing; records information completely and accurately; composes and creates documents with the language and format appropriate to the subject matter, purpose and audience; includes appropriate supporting documents; attends to detail; and checks, edits, and revises writing for correct information, appropriate emphasis, form, grammar, spelling and punctuation. Teamwork: Makes effort to seek others' input; willingly collaborates and cooperates with others in the organization; develops effective working relationships with key associates. Self-Motivated: Develops work objectives and action plans for self; establishes realistic priorities, personal checkpoints and performance indicators; develops an effective strategy for reporting progress and ensuring accomplishment of goals. Take Initiative: Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; knows when management involvement is required and seeks it out. Decision Making: Identifies goals and constraints, considers risks, generates alternatives, evaluates options, and selects best alternatives. Problem Solving: Recognizes that a problem exists (i.e., that there is a discrepancy between what is and what should be); identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve it. Select Technology: Selects the appropriate technology, tools, software, machines and processes for achieving the desired results. Apply Technology to Task: Understands the overall purpose and function of machines, systems, and processes; knows how to set up and/or operate machines, systems and processes. Maintain and Troubleshoot Technology/Processes: Maintains/solves problems related to machines and processes. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit Salary Range* $37,000 - 52,800 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies:Affiliated Companies: MWI Veterinary Supply Company
Created: 2024-11-08