Salesforce technical Architect
Tata Consultancy Services - parsippany, NJ
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Job DescriptionMinimum 8-12 years of experience in successful software project implementations related to CRMService Cloud Business scenarios.At least 7 years of experience in web services (preferably both REST and SOAP) and other integration methods newly introduced in SFDC with 2 years of Team Lead experience.Development using Standard Salesforce and platform (Lightning, Apex, Triggers, Workflow rules, components)Experience with both Sales and Service CloudStrong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTMLAs a Salesforce Platform Architect Tech Lead, responsible design and deliver implementations for enterprise-level customers using Salesforce products.Manage onshore and offshore teams of developers, admins, business analysts, and project managers.Troubleshoot and debug issues, perform root cause analysis, and provide solutions.Identifies client purchasing requirements and technical specifications through Product Management andor client representatives.Analyze, design, program, debug and modify software enhancements andor new products used in local, networked or Internet-related computer programs. Participates in software design meetings and analyzes user needs to determine technical requirements.Write technical specifications based on conceptual design and stated business requirements.Write code, complete programming, and perform testing and debugging of applications using current programming languages and technologies.Roles & Responsibilities Owns the complete Salesforce Service Cloud Solution and Technical Architecture.The ideal candidate has a mix of CRM processes including Architecture design and implementation experience, with an emphasis on conducting technical discussions workshops, and complete solution architecture definition.Lead the team throughout the design, development, launch, and support of solutions.Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.Collaborate with business and IT leaders to drive the complete technical architecture including the data flow and the integration between Salesforce and other enterprise solutions.Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.Architect and document solution design of Salesforce solutions.Transition solution designs to development resources responsible for building the solutions.Provide industry leading technical expertise with Salesforce.Help to resolve, mitigate technicalarchitecture issues, and risks as they arise.Develops detailed configuration specifications documentation for ready use by the technical teamManages customer communications, conflicts, and negotiations related to overall architecture design. Develop Proof of Concept for specific architectureintegration concepts.Guides customer through solution deployment.Team player with excellent verbal & written communication, interpersonal and presentation skills.Proven experience with the ConfigurationAdministration of Salesforce Service Cloud.Creating Technical requirements as an input to Salesforce solution design.Provide guidance to clients on leading IT and Salesforce practices. Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects. Capable of executing independent POCs to be transitioned to the scrum team for development.Associate with Certification(s) and Architecture experience responsible for the following effort Plan and monitor technical consideration activities of the project. Perform health check for each org and assess orgs. Perform analysis of org configuration, customizations, and security. Prepare Salesforce Config workbook detailing customizations and configurations or org. Support the Project Manager in defining overall solution and strategy and document. Salary Range -$130,000-$160,000 a year
Created: 2024-11-07