Product Owner I - US Payments

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: The Payments Product Owner I on the US Payments Delivery team is responsible for leading and managing the development of new Payments innovations as well as building enhancements across existing Payments products and features, like Bill Pay, Zelle®, Account to Account transfers, Digital wallet and provisioning capabilities. The Product Owner I role is responsible for managing the backlog for prioritized features, creating and refining requirements and overseeing technical development of these features via Agile scrum teams, ensuring the vision for the product and ultimately the strategic objectives of the Payments business are fulfilled. This role entails broad stakeholder management across the Payments team, line of business, channel and control partners as well as other Agile pods and development teams in order to create and maintain a prioritized backlog, manage and solution delivery blockers and define and align to minimum viable products/ features. The Product Owner I role also manages all aspects of launch/ release readiness to get Payments products and features stood up in the relevant channels and operational processes and on an ongoing basis, monitors product performance metrics to share with relevant stakeholders and champion strategies to enhance the product infrastructure and experience in partnership with the broader team. Depth & Scope: Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Leads and integrates cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions Uses sophisticated analytical thought to exercise judgement and identify solutions Impacts the achievement of sub-function or business line objectives within the area they are accountable for Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders Works autonomously as the lead and guide others within area of expertise Education & Experience: Undergraduate degree and / or product certificate 7+ years relevant experience 3-5 years Product Owner or Agile related delivery experience Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset Preferred Qualifications: Prior Product Owner or Agile-related delivery experience Basic knowledge of the Payments space or money movement features such as digital wallets or P2P, B2B, C2B payment capabilities Experience building Consumer or Commercial products Self-starter who can work independently and has a natural curiosity for how innovations work Customer Accountabilities: Partners with senior management to support the delivery of a product vision In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience Participates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate Proactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes Creates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria Manages delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs Proactively raises issues that impede the efficient delivery of customer-focused increments Responsible for defect management and prioritization Shareholder Accountabilities: Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journey Ensures on-going strategic alignment with senior management, providing feedback as appropriate Considers development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities Understands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate Leads the submission and discussion on the Quarterly Business Review, with respect to their product Proactively manages business stakeholders to obtain inputs needed for product development in a timely manner Monitors the regulatory environment and partner with the senior management to consider changes to product strategy as needed Actively coordinates and engages in risk, quality and/or business testing management Empowered to make product delivery decisions, escalating to senior management as appropriate Actively communicates to business, technology and senior management regarding product changes and backlog priorities Single point of escalation for development team, providing guidance and decisioning as needed Works cohesively with peers to reinforce Agile processes Compiles performance metrics and share with relevant stakeholders Defines the OKRs in partnership with numerous stakeholders across the organization Protects the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest Supports team development, track team performance metrics, and provides ongoing coaching and support Provides thought leadership and / or industry knowledge for area of expertise in product area and participate in knowledge transfer within the team and business area / journey Works cohesively with Scrum Master to reinforce Agile processes Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status / progress of delivery and / or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for the business area / journey and the bank, both internally and / or externally Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Created: 2024-11-07