Lead Computer Operator

ACT Consulting has an immediate need for a Lead Computer Operator with our direct client in Ashburn, VA . ACT Consulting is a leader in the staffing industry providing candidates on a national basis for contract, contract to hire, and direct hire engagements while maintaining the highest regard for people, integrity, and customer satisfaction. Our clients are comprised mostly of Fortune 1000 companies, primarily in the areas of Information Technology, Engineering, Professional, Accounting and Finance. Please take a moment to review the job description. If this is something you are interested in, please send a copy of your resume to or contact me directly at . Job Title : Lead Computer Operator () Duration: 12 months Locations : Ashburn, VA - 20147 Rate: $42/hr on W2 (No C2C) Position one - 5:45am - 5:45pm, 7 days on, 4 days off, 4 days on, 7 days off Position two - 5:45pm - 5:45am, 7 days on, 4 days off, 4 days on, 7 days off Duties: Responsible for the day-to-day activities/assignments of Computer Operations staff (assigned shifts), and the follow-up of their work performance. Responsible for day-to-day operations, ensuring scheduled work is completed on time, as well as accounting for unscheduled production and maintenance. Works closely, and in coordination with, other operators to ensure proper knowledge and task turnover takes place between shifts. Identifies and resolves computer system problems. 30% Trains, motivates, and guides assigned staff. Assigns, reviews, and approves the work of assigned staff. Provides input to management regarding staff performance. 20% Manages the daily activities to resolve problems and change management issues. Provides advice/guidance to lower-level Operators on the resolution of complex scheduling conflicts, computer malfunctions, program/system malfunctions and other irregularities. 20% Operates and monitors computer system and related equipment, ensuring all batch cycles are completed by deadline. Reads production schedules, job request forms, and job documentation to determine what jobs to run, what procedures to follow and what input data to obtain. Responsible for production systems' online response time. 10% Identifies/monitors and diagnoses system problems, initiates corrective action where possible. Monitors system for possible hardware or software problems Troubleshoots and provides advice on data center equipment problems. 10% Compiles and maintains reports relative to computer operations as required. Reviews equipment logs and reports on equipment efficiency. 10% Works with IT groups to ensure service objectives are met. Reviews technical support process and products and recommends quality improvements. Reviews all changes scheduled for their shift window and provides orderly transition of new or revised work to succeeding shift as appropriate. Required experience 5-10 years' experience in the operation and support of a variety of computer systems. Mainframe Experience/Multiple LPARS ServiceNow (SNOW) Splunk JES2/MVS TIVOLI / or Scheduling packages (ZEKE/ZEBB, ControlM / ControlR, Apollo/Apollon) SYSVIEW / OMEGAMON Basic JCL SDSF JHS SYSLOG Printer commands High School Diploma or equivalent Preferred experience Storage Administration Window Linux Network understanding Required Skills and Abilities: Effective analytical, organizational, communications (verbal and written), customer service skills. We also need Storage administrator. Able to add storage on Mainframe. and Linux experience. Network knowledge. We need a well-rounded "Hybrid" Operator. Knowledge of console systems, peripheral equipment, computing platforms. Microsoft Office. Workday SupOrg ID

Created: 2024-11-07