Commercial Product Specialist

About UsFounded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.Job DescriptionThe Turbomachinery Product Specialist will help strengthen John Crane's global presence for Dry Gas Seal and Turbo products for the Aftermarket Turbo Commercial team by providing service excellence in the form of high-quality product specific sales support to regional sales teams on a global basis to drive maximum long-term sales growth & profitability.Duties & ResponsibilitiesThe Product Specialist will manage DGS internal sales enquiries for First Fit, Upgrades, and Retrofits.Manages complex AM enquiriesactivities within region such as, Fast track breakdown situations, Large TA's, batches of seals sent back for health checks or repairs, needing specialist logistic planning.Coordinates AM situations involving OEM and End User, where commercial responsibility sits in 2 sales regions. Supports Turbo BDMs, global projects team and sales reps in larger projects, frame agreements including management of multi-site bidding for the same and in preparation of strategic business cases.Executes price strategy, create price guidelines and tools and monitor price realization and market share through won lost reporting. Supports Turbo BDMs, global projects team and sales reps to gather market intelligence and development of marketing, training and other enablement materials to support sales and other strategic initiatives. Provides commercial support and guidance to the local Sales teams and account managers for DGS business and sales forecast. Actively maintains all commercial logs and other datasets as needed. Manages sales order processing in SAP and QAD till handover. Assists with project management of high-risk jobs and Gantt chart creation.The IndividualEngineering Degree is preferred or equivalent work experience.Minimum 5 years' experience in a commercial and technical role. Experience working in a made to order manufacturing technical company is preferred.Knowledge of Oil and Gas markets, applications, and customers is a plus. Experience in managing multi disciplined and or culturally diverse stakeholders in a global organization. Customer development experience.Effective communicator with strong influencing & collaboration skills. Ability to deliver solution to complex problems and ability to prioritize completion of daily tasks. Must have general understanding of Data Analytics.Diversity & InclusionWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - John Crane)

Created: 2024-11-06