Transportation Planner Assistant (After-Hours)

TRANSPORTATION PLANNER ASSISTANTSummaryOur customer, LG Electronics USA, depends on consistent & sustainable logistics for their customers through apt Smart benchTMS usage, rule driven operations and appointment scheduling flows. Transportation Planners are responsible for providing on-time visibility to carriers for coverage, real-time communication for on-time pickup, and unifying the warehouse & carrier for on-time shipping.ResponsibilitiesDownload data and assess orders that are dueoverdue and will be completed that nightTender loads to carriers on-time in Smart benchSchedule pickup appointments on time based on an equal hourly capacityRelease loads to Warehouse Management System on timeFollow up with carrier and warehouse to maximize on-time truck arrival & shippingFollow up with carrier to secure same day or next day recoveryRelay delivery appointment reschedule requests on timeValidate events during transit, such as accessorial chargesDraft and submit daily closing report regarding missed pickups, recoveryrescheduling status, remaining overdue orders, and how to clear them outKey Performance Indicators:On-Time Tender RequestOn-Time Pickup Appt ConfirmationOn-Time Release to WMSOn-Time Truck ArrivalSame Day Recovery for Missed PickupsMissed Pickup RateOn-Time Reschedule RequestRequirementsBachelor's degree or equivalent preferredDegree in Supply Chain Management or Logistics is a plus1+ years of experience in data entry3-4 years of customer service experience in logistics, transportation, supply chain or procurementAble to work occasional overtime hoursProficient in MS Excel (intermediate or better preferred)Experienceknowledge with Supply Chain Management Systems (TMS, WMS preferred)Strong verbal and written communication skillsDetail-oriented and team playerStrong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situationsJob Type: TemporaryWork Location: 111 Sylvan Avenue, Englewood Cliffs, NJ 07632Work Hours: Tuesday to Saturday, 4:00 Pm ~ 1:00am

Created: 2024-11-06