Host - Davio's - BOS Airport

Position Description SummaryThe Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The HostHostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eatingserving areas.Duties And ResponsibilitiesExceed First Class Service standards and behavior with every guest, business partner and peers.Greets every guest with a friendly smile and positive attitude.Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following the company's customer service standards.Responds appropriately to guest concerns.Bussing tables, taking carryout orders and restocking the display case.Maintain and use seating chart for rotation of stations Records guests seating times in a consistent manner providing the highest quality of service.Seats guests and presents the menu Communicates with the wait staff and other restaurant personnel to ensure a guests' positive experience.Performs the tasks of the cashier andor bus person as required including cashing out guests.Answer phones and guest's questions.Maintain clean organized work environment that is free of safety hazards; May include sweeping and mopping.Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.Other duties as assigned.Position QualificationsHigh School diploma or GEDAbility to organize and manage multiple prioritiesAbility to communicate clearly and concisely with Team Members, Managers, and Guests.Possess basic math skills and have the ability to handle money and a point of sale systemAbility to work independently as well as with other team membersAble to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guestAbility to work various shifts in a 7365 team-oriented environmentExcellent customer service skills and an ability to communicate effectivelySelf-starter able to prioritize and handle various tasks simultaneouslyAbility to adapt to changing priorities and unexpected situationsAbility to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.Standing for long periods of time and the ability to work in environment with varying temperatures.QualificationsMotivationRequiredEntrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the businessExperienceRequired1 years: Customer ServiceRestaurant Experience

Created: 2024-11-06