General Manager

Nestled within the San Francisco Design Center, Tapestry Bistro + Bar weaves flavor, art, and community into each bite. Our dining experience transcends the mundane, delivering a true masterpiece of culinary delight. Currently, Tapestry operates as an upscale cafe and bar, featuring a wide range of gourmet grab-and-go options and an innovative bar program. This summer, we have expanded into a full-service Modern American Bistro, with a chef-crafted menu including small plates, lunch and dinner entrees, shareables, and more.We are in search of a dynamic and highly organized General Manager with extensive experience in full-service restaurant management to manage Tapestry Bistro + Bar. As the General Manager, you will be responsible for overseeing all aspects of restaurant operations to ensure smooth functioning and optimal performance. You will be a key player in maintaining our reputation for providing exceptional experiences and fostering a positive work environment for our team members.This position requires a dynamic individual who excels in multitasking, fosters a positive work environment, and ensures the seamless execution of restaurant activities. In addition to managing Tapestry Bistro + Bar, this position will also manage beverage service for the San Francisco Design Center's event space.This position will be responsible for:Leadership and Team Management:Provide strong leadership and direction to the team, including hiring, training, and mentoring staffFoster a culture of teamwork, excellence, and accountability among all team membersConduct regular performance evaluations and provide constructive feedback to promote growth and developmentOperational Excellence:Oversee daily restaurant operations, including opening and closing procedures, to ensure efficiency and adherence to company standardsMonitor inventory levels to ensure adequate stock levels while minimizing wasteEnforce health and safety protocols to maintain a clean and safe environment for both guests and employeesCustomer Service:Lead by example in providing exceptional customer service and ensure that all team members prioritize guest satisfactionAddress customer inquiries, concerns, and complaints in a professional and timely manner, striving to exceed customer expectationsFinancial Management:Manage budget and closely monitor expenses and revenue to achieve financial targetsAnalyze P&Ls and KPIs to identify areas for improvement and implement strategies to optimize profitabilityImplement cost-control measures without compromising quality or service standardsQuality Assurance:Maintain high standards of food quality, presentation, and consistency, working closely with the kitchen team to ensure adherence to recipes and proceduresConduct regular inspections to ensure cleanliness, organization, and compliance with sanitation regulationsQualifications and Expectations:Proven experience as a General Manager or similar leadership role in the restaurant industryExcellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse teamStrong business acumen and proficiency in financial managementExceptional customer service skills and a passion for creating memorable experiencesSolid understanding of restaurant operations, including inventory management, food safety, and complianceEffective communication skills, both verbal and writtenFlexibility to work evenings, weekends, and holidays as requiredJoin us at Infuse Hospitality and be part of a dynamic team committed to delivering operational excellence and unparalleled hospitality. If you are a results-driven leader with a passion for the restaurant industry, we want to hear from you!

Created: 2024-11-06