Clinical Program Manager

JOB SUMMARY: The Clinical Program Manager, working in collaboration with the Director of Supportive Housing, provides comprehensive leadership and oversight of the Young Adult Families Scatter-site Housing Program. As the lead of a wrap-around supportive housing program offering child development, employmenteducation, and mental health services, the Clinical Program Manager will supervise case managers and other program staff, oversee day-to-day operations, and ensure that all tenants receiving services from the YAF program are receiving appropriate care and the required level of services.DUTIES AND RESPONSIBILITIES: Supervision and LeadershipSupervise Case Managers and Specialists in the full range of services.Provide weekly individual supervision and biweekly group supervision to staff and assigned collaboration with the Director, support all housing staff through clinical supervision both individually and in a group setting.Provide direct services to tenants in the absence of staff due to vacancies, leaves, vacation, etc. Training and DevelopmentTrain new staff on all aspects of program requirements and responsibilities, City and State mandates, documentation, and reporting obligations. Client and Case ManagementEnsure that all client assessments and service plans are thorough, client-centered, and completed on time.Provide a detailed review of weekly client contacts and monthly comprehensive chart reviews to be reviewed with each case manager.Facilitate and schedule all Family Team Conferences.Advocate for client families with NYC Administration for Children's Services and the family courts as needed.Assist with stabilization, respite, and crisis management, and provide on-call services throughout the evenings and weekends when necessary. Program Coordination and ParticipationParticipate in department and program meetings, including Weekly Team Meetings, Monthly Tenant Meetings, etc.Effectively use tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences, and self-care to create a nonviolent and trauma-sensitive culture. Mental Health ServicesComplete annual and ongoing (as needed) mental health evaluations for YAF tenants.Assist all housing programs with Mental Health Evaluations for completion of HRA 2010e, crisis respite, etc.Other ResponsibilitiesOther duties as assigned based on program needs.Duties may be outside regular work hours and may include evenings and weekends when needed.KNOWLEDGE, SKILLS, & ABILITIES: Strong working knowledge of casework practice with exceptional verbal and written communication skills.Flexibility to work varying hours, including some evenings, with on-call availability as needed, and the ability to provide emergency coverage when mitment to a strength-based, youth development, and trauma-informed approach.EDUCATION:MINIMUM: Master's degree in Social Work, Mental Health Counseling, or other related field required.Current NYS LMSWLCSWLMHCLCAT requiredREQUIRED SKILLS:Minimum of 2 years of supervisory experience required.Expertise in working with individuals living with psychiatric illnesses, substance use disorders, and histories of homelessness.Experience in community-based work and a strong understanding of community resources.Excellent written and verbal communication skills.Familiarity with Evidence-Based Practices such as Motivational Interviewing, Supported Employment, and Trauma-Informed Care.PREFERED SKILLS:Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.Bilingual candidates are strongly encouraged to apply. (Spanish and Haitian-Creole prefered)LICENSURE: NYS LMSWLCSWLMHCLCAT requiredCERTIFICATION: SIFI Certification preferred

Created: 2024-11-06