Solutions Architect

Job Title: Solution Architect Salary: $120K Location: Orland Park (Hybrid) Responsibilities • Be a key subject matter expert and lead consultant in delivering overall Manufacturing Execution Software (MES) solutions, both pre-sale and post-sale. • Work with our sales team to win orders as a technical expert. • Conduct detailed workshops with customer subject matter experts to analyze and document manufacturing processes. • Collaborate with appropriate customer contacts to define existing data flows, analyze organizational structures, and identify client needs while closing data "˜black holes' within their production processes. • Assess the customer's current architecture and processes to definedocument functional and technical solutions required to implement an MES in the customer's environment. • Deliver and conduct training sessions to customers (remote or at client locations) and provide ongoing instruction and guidance related to installed IT solutions (network, database, etc.). • As a lead consultant, provide direction for implementing the solution to the solution engineers. • Troubleshoot and resolve technical issues that arise during implementation of company software. • Specifyapproveassist development of customer-specific software modules (customizations). • Use the data collected by the MES solutions, work with customers to identify opportunities, and implement changes that improve manufacturing processes andor reduce costs, using your knowledge in engineering, production equipment, processes, quality, and design standards. • Confer with customer engineers and other personnel to implement operating procedures, resolve system malfunctions, and provide technical information. • Strategize with and advise customers regarding our software products that could improve and enhance production operations. • Work on multiple projects at a time - either as the subject matter expert for a certain part of the system or the lead consultant for the overall solution • Be a technical leader by learning our latest product information as well as providing manufacturing-specific technical expertise and related support, for the benefit of our customers, sales team, and other technical team members. • Spend Monday and Tuesday in our office to collaborate with your peers. Qualifications• Strong experience in manufacturing processes and production logistics. • Proven work experience of 5+ years with MES software solutions or related plant-wide solutions. • Broad, practical IT knowledge base (networking, database, remote access) • Experience introducing software systems into manufacturing environments. • Highly effective verbal, written and presentation communication skills• Capable of advising and interacting effectively with upper-level management, manufacturing engineers and operators at client companies. • Strong organizationaltime management skills. Previous project management experience is a plus. • Ability and willingness to travel up to 50% on average. • Exceptional levels of reliability, flexibility, self-motivation, collaboration, and initiative.

Created: 2024-11-06