Member Service Representative

Nature & Scope:Positional OverviewAre you passionate about helping others and making a real difference in your community? Join the team as a Member Services Representative at a local Buffalo credit union where every day is an opportunity to build lasting relationships with members! As the friendly face of the credit union, you'll assist members with their financial needs, answer questions, and offer personalized solutions that support their goals. If you enjoy working in a welcoming, collaborative environment and are committed to providing exceptional service, we'd love to meet you!Role & Responsibility:Tasks That Will Lead To Your SuccessPerform financial transactions either in person or by phone including but not limited to; deposits, withdrawals, transfers, Visa credit card payments, loan payments, ACH and share draft posting etc. Provide assistance to members with requests for information on accounts and services Support operations as required: balance vault and cash machines, issue cashier's checks, process night drop envelopes, US mail deposits and paymentsOther duties as neededSkills & Experience:Qualifications That Will Help You ThrivePrevious teller or cash handling experienceHigh school diploma or equivalentCash counting experienceStrong membercustomer service skillsEffective listening and verbal communication skillsProfessional and courteous demeanorAbility to work independently and within a team environment

Created: 2024-11-06