Credit and Collection Analyst - Bethel, CT (in-office ...

Description Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Credit & Collections Analyst to join our amazing culture. In this role, you will be responsible for following up on requests for payment via email or phone, tracking invoice progress, building and maintaining customer relationships, monthly CTC aging reviews, updating AR metric details and assisting with other accounts receivable tasks as needed. Responsibilities may also include assisting with accounting/bookkeeping duties. As a Credit and Collection Analyst, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on /careers. Who You Are You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace inclusion. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you'll do with "Our Training and Your Experience" Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Responsible for monitoring and maintaining customer Accounts Receivable balances Regular correspondence with customers on invoice inquiries, cash application, and receivable balances. Collection calls on delinquent payments Reconcile disputed balances on customer accounts. Cash Application to open receivables in ERP system Complete daily deposit in bank portal Assist manager in creating monthly financial reports for DSO and other A/R Metrics. Provide ad hoc reports including, but not limited to, customer statements, customer aging, cash collections, and customer updates. Perform monthly aging reviews with management; evaluate and escalate issues requiring management intervention, as well as identify bad debt balances. Be the key liaison for all Accounts Receivable matters with Billing, Sales Operations, Account Executives, and other Convergint divisions. Perform routine account reconciliations. Performs other duties and responsibilities as requested or required. What You'll Need Proficiency in Microsoft Excel. Excellent interpersonal and verbal communications skills and ability to deal with a wide cross section of people both internal and external to the business Solid financial analytical skills including cost control and ability to interpret financial reports Solid accounts receivable knowledge Solid team orientation Strong proficiency in financial software including ability to track invoices, run reports, data entry, etc. Background in finance and accounting. Strong planning and organizational skills. Excellent written and verbal communication skills. Very adaptable - responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills. Customer service oriented. Company Benefits and Perks Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: Company Holidays and Paid Time Off Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan Corporate Social Responsibility Day And much more... Requirements: Education: Associate degree or equivalent professional experienceMinimum Experience: 2 years collections, receivables bookkeeping, and/or customer service Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Visit our Convergint careers site ( to learn more about the company and the exciting opportunities available. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2024-11-06