ER Community Health Worker, AMH HRSA- RCORP (Grant ...

You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!  Hours: 40 Hours, Day Shift Job Summary: The Community Health Worker works closely with a Behavioral Health Clinician to facilitate referrals for counseling, provides case management - assisting emergency department patients to identify and access the help they need. Document encounters in the electronic medical record ensuring that all pertinent information including; referrals, release of information, consents and other clinical documentation is entered appropriately. Functional DemandsExerts up to 20 pounds of force occasionally, andor up to 10 pounds of force frequently, andor a negligible amount of force constantly to move objects.  Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).Essential FunctionsConducts interactions with everyone in a friendly, courteous and respectful manner.Goes out of hisher way to offer assistance to others.  If heshe cannot offer assistance, then finds someone who can.Advocates to ensure privacy and confidentiality while helping others to maintain awareness.Maintains a clean and safe hospital.Responds appropriately and immediately in emergency situations.Maintains a safe and healthy environment for patients, visitors, andor staff to provide the highest level of physical comfort, and minimize risk and injury.Ensures compliance with regulations to maintain accreditation and plies with the Hospital Attendance and Tardiness PolicyCompleted all Hospital and Department Specific Mandatory requirements in the prior calendar year.Reports Incidents in a timely and effective manner.All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene.Managing assigned caseload of patients, maintaining accurate records, attending meetings and providing weekly reports.Coach patients in effective management of their chronic health conditions and self-care.Assist patients in understanding care plans and instructions. Provide culturally and language appropriate services.Help patients in properly accessing and utilizing resources including scheduling appointments, assisting patients with completing applications and registration forms.Assist patients in accessing health related services and overcoming barriers to obtaining needed medical care and social services.Facilitate communication between patients, services and providers. Encourage patients to be active, engaged participants in their health.Help patients connect with transportation resources and give appointment reminders in special circumstances.This includes a strong role as patient advocate.Assist emergency department patients in accessing tele behavioral counseling services.Conduct screenings and assessments using various tools to determine mental health status and social needs.Coordinate, manage and schedule tele behavioral counseling sessions.Manage data and appointments in hospital's electronic medical record.Obtain insurance authorizations for clinical sessions.Provide care coordination to emergency department patients.Provide ongoing follow-up, motivational interviewing and goal setting with patients.Continuously expand knowledge and understanding of community resources and services.Collaborate as a member of the emergency department team to discuss patients on the caseload.Participate in weekly supervision and program staff meetings.Track and submit data; complete monthly reports.Manage time and resources in a skilled manner.Understand health care culture and work closely with school personnel.Demonstrate appropriate boundaries in all interactions.Attend relevant trainings, conferences, and community events. Follow Heywood Healthcare's policies and procedures.Maintain confidential information.Additional duties will be at the discretion of the department manager. Statement of Other Duties:This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Job Requirements  Minimum Education Associates Degree required, or 2 years of experience in lieu of AD, Bachelor Degree munity Health Worker certification preferred but required to obtain within 1 year of hire.Minimum Certifications  AHA BLS required within 90 days of hireRequired Skills Strong interpersonal and communication (written and oral) skillsStrong computer skills - electronic medical record databases, Google calendar, ZoomKnowledge of area community resources and agenciesSkill in organizing resources and establishing prioritiesCreative analytical thinking 

Created: 2024-11-06