Kubernetes Support

Kubernetes Support role. Hybrid in Charlotte, NC (university area) Skillset - Kubernetes + Docker + LinuxDevOps backgroundAbout this role: Wells Fargo is seeking a Senior Specialty Systems Operations Engineer... In this role, you will: Lead or participate in managing all installed systems and infrastructure, moderately complex application upgrades and vulnerability remediation efforts, within the Systems Operations functional area Lead team to meet moderately complex technical deliverables while leveraging solid understanding of technical process controls or standards Act independently as a liaison for the line of business in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooks Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Facilitate discussions on preventative action, root cause analysis and resolutions with service management Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability Provide training and mentoring to lower experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards Collaborate with development teams to update business continuity plans and provide input on development of new and existing support guidebooks Operational Support of Cloud Technologies including Kubernetes, and Public Cloud services related to Azure and GCP. Work closely with cloud engineering teams to adopt and adapt to best practices and assist partners with troubleshooting with onboarding, migrations to new cloud platforms and day-to-day break-fix activities and upgrades as needed.

Created: 2024-11-06