Information Technology Manager - Water Systems

Nature of Work This is advanced professional and administrative work planning, organizing, coordinating and administering the operation, maintenance and development of the City's Water/Sewer SCADA management and related systems. The work includes serving as liaison with departmental users. The work is performed under the managerial direction of the Environmental Services Department Manager and Water System Manager and coordinates regularly with the Managing Director of Information Technology. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Plans, organizes, coordinates and administers the life cycle management, development, and implementation of Water/Sewer Supervisory Control and Data Acquisition (SCADA) network and related programs; assures proper maintenance and processes of systems. Administers program quality control procedures; maintains and updates policies and procedures as they relate to SCADA, reviews technical problems and procedure changes, administers acceptance testing of new programs, completes documentation for and logs project work and new programs into production. Maintains and refines complex Information Technology (IT) and Operational Technology (OT) systems and programs for users; analyzes requests and determines needs, develops and/or updates specifications, defines procedures as well as data inputs and outputs, documents and implements systems, and produces requested complex reports. Reviews new equipment and software offerings and recommends for purchase, prepares statistical analyses and reports, and serves as a general program maintenance troubleshooter. Manages training program for users in systems use and enhancements. Supervise the daily activity of water/sewer information technology staff. Manage support contracts for SCADA network including, but not limited to integrators, Chief Information Security Officer (CISO), and hardware support. Undertakes long and short-range planning and needs assessment for the improvement of the management information and related systems; consults with user departments to assess long term equipment and software needs; develops hardware and software capital management plans and recommendations. Monitors and implements recommendations from national cybersecurity programs including CISA and the EPA pertaining to the water industry. Participates in technical and administrative studies and reviews reports of program needs and accomplishments. Maintains records and prepares reports on a variety of subjects. Provides technical systems analysis and development assistance for departments, users, and staff as required. Serves on various committees and management teams as assigned. Reviews periodicals, technical developments and other materials to keep abreast of developments in the field of technology and SCADA management and related fields. Performs other related duties as assigned. View the generic job description HERE. Minimum Training and Experience Required Education and Experience Possession of a bachelor's degree in computer science, business or public administration or related field. --AND-- Five (5) years of progressively responsible professional experience in a field related to information technology systems. --OR-- Any equivalent combination of training and experience. Preferred Experience Five (5) years of progressively responsible professional experience in a field related to the management of information technology systems or critical infrastructure SCADA systems. Preferred Licenses or Certifications Information Technology Infrastructure Libra

Created: 2024-11-05