Program Support Specialist

Position Details Position Information Recruitment/Posting Title Program Support Specialist Job Category Staff & Executive - Administrative & Support Department RWJ-Community Health Office Overview New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. Posting Summary Rutgers, The State University of New Jersey, is seeking a Program Support Specialist for the department of Family Medicine and Community Health at the Robert Wood Johnson Medical School.Reporting to the Program Director with oversight from the Program Coordinator, the Program Support Specialist manages the Project ECHO operations. This individual coordinates all components of their assigned ECHO programs including: recruitment, onboarding, operations of the ECHO sessions (including technology, facilitation as needed), and analysis of the program's effectiveness and data entry and analytics. The Program Support Specialist is also responsible for various marketing and outreach tasks related to increasing the program reach and engagement of Project ECHO participants.Among the key duties of this position are the following: Assists Program Coordinator & Program Director with managing and overseeing day-to-day operations of administrative duties and ECHO clinics. Develops and maintains all project files for reporting to program sponsors. Coordinates all program related meetings with internal and external program team members. Acts as customer service liaison for all Project Echo clinics and participating providers. Onboards new ECHO participants through 1 on 1 discussion of the program, how to participate, how to use the technology and how to submit a patient scenario/case for discussion. Extends administrative support to others on an as needed basis. Assists in managing vendor contracts, deliverables and payments. Maintains project milestone log on Excel, keeps current the status and due dates. Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Exempt Grade 22S Position Salary Annual Minimum Salary 60543.00 Annual Mid Range Salary 72444.00 Annual Maximum Salary 85865.00 Standard Hours 37.50 Union Description HPAE 5094 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP Qualifications Minimum Education and Experience Bachelor's Degree in Business Administration, Public Health, Marketing, Communications, Education or a related field, plus three (3) years of progressively more responsible administrative experience required. Equivalent experience, education and/or training may be substituted for the education requirements. Certifications/Licenses Required Knowledge, Skills, and Abilities Excellent interpersonal and communication skills required as well as proficiency in MS Office applications. Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Physical Demands: Standing, sitting, walking, talking and hearing. No special vision requirements. Must be able to lift or exert up to 25 lbs. Work Environment: Moderate noise - office environment. Special Conditions Posting Details Posting Number 24ST2390 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Downtown New Brunswick City New Brunswick State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Created: 2024-11-05