IT POS Implementation Lead

Job Title: IT POS Implementation Lead Location: 80% Travel Required Pay: 90k/year Job Summary: The IT POS Implementation Lead will oversee the deployment and integration of Point-of-Sale (POS) systems across a network of restaurant locations, ensuring successful implementation and seamless operations. This role requires a deep understanding of restaurant operations and POS technology, along with strong project management skills to guide the end-to-end implementation process. The ideal candidate will bring experience from the restaurant industry, be able to troubleshoot technical challenges in real time, and be comfortable with a high level of travel to client sites. Key Responsibilities: Project Management: Lead and manage full-cycle POS system implementation projects for multiple restaurant locations, including planning, deployment, and follow-up phases. POS Integration: Oversee POS system configuration and integration with restaurant management software, payment processors, and inventory management systems. Client Training & Support: Provide comprehensive training to restaurant staff and managers, ensuring they understand system functionality, troubleshooting steps, and operational efficiencies. Technical Troubleshooting: Identify and resolve technical issues swiftly, both on-site and remotely, to minimize operational disruptions during and after implementation. Quality Assurance: Conduct system testing and quality checks to confirm accuracy, reliability, and performance of POS setups. Stakeholder Coordination: Collaborate with internal IT, client teams, vendors, and external partners to ensure smooth project execution and alignment with restaurant objectives. Documentation: Maintain detailed project documentation, user guides, and troubleshooting manuals for ongoing client support. Qualifications: Bachelor's degree in Information Technology, Business, or a related field (or equivalent experience). Experience: 5+ years of experience in POS system implementation, with at least 2 years in the restaurant or hospitality industry. Technical Skills: Proficiency in POS systems and restaurant management software; familiarity with integration, network configuration, and troubleshooting. Travel: Willingness to travel up to 80% of the time to various restaurant locations. Project Management: Strong project management and organizational skills with an ability to handle multiple implementations concurrently. Communication Skills: Excellent interpersonal and communication skills to provide clear guidance and support to clients and stakeholders. Preferred Qualifications: PMP certification or equivalent project management training. Knowledge of specific POS systems commonly used in the restaurant industry. Experience with data migration and system integration projects. Why choose Addison IT? •Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics •Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses •Permanent Employment: Many of Addison's job openings lead to potential permanent employment •Connections: You connect directly with hiring managers from renowned organizations •Options: You are presented multiple employment options near your home •Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-010

Created: 2024-11-05