Samsung Ads - Solutions Engineer

Samsung Ads is proud to be at the forefront of redefining advertising in the Advanced TV landscape. Our mission is to help consumers discover relevant content and brands while allowing advertisers to amplify their brand messaging and fully surround the Samsung audience. Powered by deep analytics and industry-leading technology, Samsung Ads is an intuitive audience platform, delivering meaningful experiences to reach the right audience across smart TVs, mobile devices, and desktops. With the largest proprietary dataset powered by Automatic Content Recognition (ACR), combined with third-party data from trusted partners, we offer advertisers real-time TV viewing insights from over 36 MM TVs in the US. From native placements on millions of Samsung Smart TVs to seamless activation across multiple devices, we help marketers make informed decisions through our unparalleled reach, meaningful experiences, and deeper insights. Our breadth of data "” from consumer viewership preferences to connected device usage "” helps inform richer insights, allowing advertisers to bridge the linear TV and digital landscape. We seek a seasoned professional with a strong background and experience in Adtech and programmatic platforms to join our Solutions Engineering Org. As a member of the SE team within Samsung Ads, you are expected to act as a service org to the business functions within Samsung Ads, collaborate and work closely with various global engineering teams to help streamline day-to-day collaboration, as well as provide a feedback loop to the leads in Product and Engineering about what needs to be improved for the business to run more smoothly. Solutions Engineering is primarily responsible for leading cross-functional investigations, designing monitoring and testing tools, and the overall health of the Samsung Ads platform. This role is part of the engineering team, so it is heavily focused on the technical side of the business and has a much bigger scope than standard SE roles. The role will report to the Director of Solutions Engineering for Samsung Ads. Responsibilities Develop deep technical expertise on the Samsung Ads platform, including the underlying client/server architecture, data flow, workflow, and setup/configuration. Lead cross-functional investigations to solve complex technical problems that impact the Samsung Ads business. Drive incident management: Assist business operations with communicating to stakeholders when an issue significantly impacts the Samsung Ads business. Conduct engineering post-mortems to assess where process and monitoring can improve. Analyze data from the Samsung Ads platform to identify business critical issues and then work with product and engineering teams to implement a solution. Work with the data analytics team to create dashboards that show the health of the Samsung Ads platform. Drive incident management: Assist business operations with communicating to stakeholders when an issue significantly impacts the Samsung Ads business. Conduct post mortems to assess where process and monitoring can improve. Continuously monitor the performance of the Samsung Ads platform, looking for ways to improve the product and help our customers grow. Design automated tools that monitor critical business metrics and generate alerts when performance spikes occur. Work with end-to-end Samsung TV ad testing environments for troubleshooting critical business issues. Skill and Qualifications 8+ years' experience working on technical teams (technical services, technical support, technical product management, technical program management, etc.) within the AdTech industry. Deep understanding of the programmatic ecosystem, open RTB, and VAST video. Experience managing projects, prioritizing, and working alongside cross-functional engineering, product, and GTM teams. Strong verbal and written communication skills, communicating effectively to business and engineering teams. Experience using bash or other command line languages, SQL queries, and reading source code to understand how a product behaves. Proficiency in using cloud-based tools like S3, Athena, QuickSights, and Kibana. Experience reading source code using cloud-based git repositories like GitHub and BitBucket. Demonstrated experience in solving technical issues with third-party SSPs, SSAI vendors, Measurement solutions, Fraud Prevention companies, etc. Extensive experience using Jira projects to collaborate with engineering, product, technical support, and business operations. The salary range for this role, for candidates based in California, is expected to be between $180k and $195k. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. #LT-JT1

Created: 2024-11-05