Field Service Engineer - SEMI
Rigaku Americas - sunnyvale, CA
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Job Details Level Experienced Job Location Sunnyvale, California - Sunnyvale, CA Remote Type Fully Remote Position Type Full Time Salary Range $90,000.00 - $115,000.00 Travel Percentage Road Warrior (Greater Than 50%) Job Shift Any Job Category Installation - Maint - Repair Description Rigaku Americas Corporation has a position open for a Field Service Engineer to support our customers in the Semiconductor Metrology Industry. This position will involve the installation; maintenance and repair of Analytical X-ray Equipment, XXR measurement tools, Thin Film measurement tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work. Responsibilities: Based in Sunnyvale, California but will travel to customer locations within the USA to service and maintain customer Analytical X-ray Equipment and associated devices, or for Specialized Training Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment. Install and modify system software as needed for equipment applications Customer phone assistance for preliminary troubleshooting and diagnostics Perform Customer training on the alignment and use of their Analytical Systems Complete installations of X-ray Generators, Optics, Detections Devices and Cryo systems and the trouble shooting, maintenance and repair of same. Complete and submit a weekly report to the service manager of all customer problems. Complete and submit Service Reports using Rigaku service database on all service work performed Maintain and update Customer Profiles as changes occur to customer equipment Complete and submit weekly expense reports to the service manager Ability to work in a clean room environment. International travel to Rigaku's factories in Japan and Rigaku Technical Centers in the USA may be required to learn new techniques and service methods associated with Rigaku systems. Qualifications Required: Associate Degree in Electronics Engineering (or equivalent training minimum) Valid Driver's License Valid Passport Ability to obtain security clearance to customer and governmental facilities Preferred: Previous service experience is highly desired Previous Thin Film and Metrology experience would be an asset
Created: 2024-11-05