call center representative

call center representative. charlotte , north carolina posted october 9, 2024 job details summary $22 - $23 per hour temporary high school category office and administrative support occupations referenceAB_ job details NOW HIRING FOR JANUARY 2025 Our client is preparing for the new year and so are we! Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and get you ready to start as soon as official recruitment begins for the coming year. These are hybrid call center representative positions - supporting Vanguard, out of the office in Charlotte, NC. The pay rate for these positions is $23/hour! Internet speed verification is required during training (expectation is 1Gagabit but the minimum required is 40Mbps download and 10Mbps upload while on the Vanguard VPN), contractors are paid an internet stipend of $80/month to maintain this expectation. Additional speed tests may be required if system issues are occurring. salary: $22 - $23 per hour shift: First work hours: 9:30 AM - 6 PM education: High School Responsibilities Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills. Serves as the initial point of contact for clients. Follows standardized procedures to meet client needs. May conduct research for complex requests. Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics. Documents client and team feedback in support of service improvement efforts within the business. Uses consultative approach to position products and services to clients. Skills Call Center Telephone Etiquette CRM Customer Service Data Entry Qualifications Years of experience: 2 years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact . Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. get in touch we are here to help you with your questions. SD samantha dougherty

Created: 2024-11-05