Strategic Account Management Associate

Responsibilities: Leading a team of Hospital Specialists in a Matrix environment Document and recommend changes to existent processes as part of workflow redesign to align to new Strategic Account Management structure Coordinate account activity and workflow, including but not limited to the creation of presentation materials, Facilitate team meetings and liaising with internal and external teams Conduct research and reporting as needed, including market and network research Ensure effective communications amongst cross-functional teams (including scheduling meetings and follow-ups, and managing weekly and/or monthly reports) Work closely with numerous departmental partners, including operations, clinical quality, financial analysis, ancillary, population health, sales, and marketing Master Health Insurance industry knowledge especially Healthfirsts operating model by working closely with key individuals from various departments and showing willingness to learn Compile meeting minutes and ensure follow-up items and tactics are tracked and completed on a timely basis Minimum Requirements: At the minimum, two to five years work experience in the healthcare industry Strong communication skills (both verbal and written) Excellent organizational skills Ability to develop relationships and partner with external and internal business stakeholders Desire to learn more about the healthcare industry in general and dynamic New York market specifically Ability to align and coalesce numerous team members Coordinate/leverage internal resources appropriately to achieve strategic action plan goals Ability to identify areas for improvement Support various project implementation and complete additional administrative duties as applicable Experience with process reengineering documentation Strong problem-solving skills Proficiency with Microsoft suite of applications WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Created: 2024-11-05