Administrative Specialist I-Trainee

Salary: $36,682.00 - $64,194.00 Annually Location : Nash County, NC Job Type: Permanent Full-Time Job Number: Department: Dept of Transportation Division: Division of Motor Vehicles Opening Date: 10/28/2024 Closing Date: 11/6/2024 11:59 PM Eastern Job Class Title: Administrative Specialist I - Trainee Position Number: Section: Division of Motor Vehicles Work Location: Nash Salary Grade: NC 08 Description of Work Salary Grade:NC08 *Salary Range: $36,682 - $64,194* This position with NCDOT offers full Benefits, competitive salaries and many career development opportunities. The Motor Vehicles Professionals (MVP) Program is a starting point for an exciting career with the North Carolina Department of Transportation (NCDOT) at the Division of Motor Vehicles (NCDMV). It is an opportunity for recent graduates who have both a passion for transportation, public service, and the leadership potential to grow to a fascinating professional role at NCDMV. It is a unique opportunity to be a part of an important mission and gain exposure to various exciting initiatives, operations, management and leadership at NCDOT/DMV. Through this 18-month full-time, paid program, you will gain exposure to a variety of opportunities in the various fields of discipline and work within NCDMV. As you progress through this structured program, you will have the opportunity to gain experience in the various units that comprise the scope of the DMV which include Business Services, Commissioner's Office, Customer Compliance, Driver Services, License and Theft, Training and Development, Safety and Vehicle Services. The program is designed for highly motivated individuals skilled in areas relevant to NCDMV's operations including administrative, business and public relations. This MVP Administrative Specialist I Trainee will be assigned to the Vehicle Services Unit. They will be learning to provide customer service to the public in all areas of vehicle registration and will be developing the technical skills to process customer requests using the STARS program. They will also be trained to exam title, registration, and identification documents to detect fraudulent, altered, or suspicious items and accept payment for services rendered while observing proper cash handling. This position inspects title and registration documents to ensure they are executed in the manner stated in the General Statutes and that fees are collected or adjusted according to the same statutes. In addition, training will include researching and responding to transactions such as cancellation of title records, address changes, requests for certified records, real estate/mobile home cancellations and various general inquiries and correspondence. Please Note: As an entry level professional at the NCDOT/DMV, MVP Administrative Specialists I Trainee are offered a starting salary of $36,682 and are eligible to receive salary adjustments with satisfactory work evaluations. Upon completion of the program, MVP Administrative Specialists may be eligible to transfer into an Administrative Specialist I position at $50,438. To be selected for this program, you will need to demonstrate a commitment to public service, analytical thinking, teamwork, proven academic success, and leadership potential. We value diversity in our workplace and encourage all qualified individuals, with diverse professional, academic, and cultural backgrounds to apply. Knowledge, Skills and Abilities / Competencies The following are the minimum requirements to be eligible for the Motor Vehicles Professionals Program: Experience in computer and Mainframe databases. Demonstrated ability to proficiently use correct grammar, spelling, and vocabulary to compose/proofread correspondence. Demonstrated ability to interpret and explain policies, procedures, and laws. Management Preferences: • Experience in reviewing detailed documents and records for accuracy and authenticity. •Experience with recording, compiling, summarizing, analyzing data. •Experience balancing a cash drawer. Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER year of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. Supplemental and Contact Information Heather McDougall Apply online: *Search for *DMV MVP Trainee - Admin Specialist I VS. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills, and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) Yes No 02 Which of the following best describes your level of experience in using a computer to access mainframe databases? None Less than 1 Year 1-2 Years 2-3 Years 3 Years or More 03 Please list the MS Office programs you have experience with and describe how you have used them in your school/work. 04 Please describe why you are interested in the position and how you feel a trainee position will benefit your career path. Please address how you meet the requirements of analytical thinking, proven academic success, strong written/oral communication skills, and leadership potential. 05 Explain how you have experience interpreting/explaining policies, procedures and laws. Required Question

Created: 2024-11-05