Training Manager
Introlligent - cupertino, CA
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Hi , We have a contract opportunity for Training Manager with our direct client @ Cupertino, CA / Austin, TX. If interested, kindly share with me your resume . Change Management Lead In this role, you will: Collaborate with business owners, process SME's, and other stakeholders to review the current state against proposed future state processes, systems and review change impacts. Lead and document change impacts by conducting impact analyses and other change management assessments Develop training materials that will used in instructor-led sessions or as part of self-paced offerings Develop communication materials to ensure adoption of new ways of working and technology solutions for both internal and external stakeholders Project manage your work stream (e.g. weekly status reports, risks and dependency management, work stream planning) Minimum Qualifications 5+ years of experience in project/program/change management and/or training content development and delivery on similar programs Expertise in change management principles, methodologies, and tools, including process improvement and technical documentation Experience working on enterprise-scale, multi-country digital transformation projects Experience working on multi-release projects following the Agile methodology Bachelor's degree or equivalent experience Preferred Qualifications Background in CRM implementations such as Salesforce is highly preferred Knowledge of B2B business processes such as account planning and management, lead, opportunity, and lifecycle management, partner collaboration, forecasting, campaign management is a plus Change management certification (such as PROSCI) or other designation is a plus Proficiency with Apple iWork Tools - Keynote, Numbers, Pages. Experience working with sales teams in US Education or Government markets Passion for problem solving and overcoming business challenges in partnership with others Outstanding communication and presentation skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. Past experience developing communications and training materials Experience collaborating on projects with a geographically dispersed team in a highly-matrixed, fast-paced environment. Requires onsite presence to effectively collaborate with the team Solid track record of leading strategic programs combined with the ability to execute tactical, project-level activities, and tasks Resilience, tenacity, and attention to detail
Created: 2024-11-05