IT Specialist (Information Technology Specialist)

IT Specialist Adams Publishing Group is looking for an IT Specialist. This position can be remote or can work out of any or our locations nationwide. Job Summary Under the supervision and direction of the IT manager, the IT Specialist is responsible for assisting with maintaining daily operations of the Information Technology (IT) environment. Essential Duties and Responsibilities Provides Tier 1 and Tier 2 desktop support for users onsite and remote. Performs IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox management). Administers server management. Troubleshoots various network issues. Performs backup and recovery monitoring and testing. Works with other departments and vendors on IT related projects. Assists in the customization and adaptation of existing programs to meet users requirements. Completes other relevant duties as assigned. Qualifications Two or four-year degree in Computer Science/Information Technology. 1 - 3 years of proven working experience in the IT industry. Thorough knowledge of internet protocol and basic networking principles. Strong communication skills and customer service orientation. Problem solving and root-cause determination skills. Ability to work in a fast-paced environment and manage numerous projects in a time-sensitive manner. Working knowledge of Windows XP/7/8/10, Macintosh iOS, Android, Mozilla Thunderbird, and Microsoft Office. Working knowledge of Microsoft server administration, including but not limited to: Active Directory, File/Print, SQL, Windows 2003/2008/2012/2016. Must have a valid drivers license and a clean driving record. Must participate in a rotating on-call schedule for after-hours support of business processes. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand/sit; talk/hear/listen. The employee is frequently required to walk; sit; use hands, arms, or legs to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described are representative of those an employee encounter while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions. The noise level in the work environment is usually mild to moderate. What APG Offers: 401k Benefits Package that includes Health, Dental and Vision Insurance Company Paid Disability Insurance and Life Insurance Paid Time Off Paid Holidays To apply: Please submit a resume Adams Publishing Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2024-11-05