Wellness Associate

Company Overview:Healthy Living is a locally owned, independent chain of supermarkets serving communities in Vermont and New York. Our mission is to fuel a passion for great food, health, and well-being and be the place where people gather to shop, eat, and work. We are committed to providing super healthful, innovative, and delicious food while maintaining exceptional hospitality and creating an inviting place to shop and eat. We also prioritize our relationships with local farmers and producers, and actively contribute to our community.RequirementsRole Description:Wellness is at the heart of our store. The Wellness Associate is responsible for actively assisting customers while providing sincere and knowledgeable information regarding Health and Wellness. Wellness Staff do not diagnose or prescribe but provide options and complete research regarding health-related questions for customers. Wellness Staff ensure that the proper department protocols and procedures are always followed when receiving orders, stocking product accurately, and meticulously maintaining the cleanliness and appearance of the department. In addition, Wellness Associates display a mature, responsible, and compassionate demeanor while exemplifying and providing genuine "extra mile" service to our guests.Responsibilities:• Provides compassionate, genuine, patient and thoughtful service to customers through availability on the sales floor • Meticulously completes and takes ownership of daily tasks; following all department protocols and procedures and ensuring accuracy • Maintains consistent & clear communication with both guests and fellow staff • Completes research and assists in maintaining department informational materials and shares knowledge with guests and fellow staff • Provides assistance without ever diagnosing or offering medical advice to customers; remains professional yet sensitive towards health concerns • Ensure products are properly stocked, organized, and displayed according to signage and shelf tags • Continually organizes back stock to ensure all products lacking shelf space availability are organized and maintained • Receives vendor orders using inventory software throughout the day, and addresses all order errors and damages to supervisorbuyer immediately • Promptly removes all product from receiving • Product facing; ensures all product is pulled to the front of the shelves and has an organized appearance • Product maintenance; ensures all product has proper representation (signage) on the shelf; pulls out-of-date product; returns all damaged product to Receiving for credit and replaces discarded product to its proper home • Shelf tag and signage maintenance ensures that all shelf tags and signage are accurate and communicates needs to the buyersupervisor • Knowledgeable and aware of monthly sales as well as changing displays to ensure they are well maintained and stocked • Meticulously maintains cleanliness and organization of shelving and back stock areas • Goes the extra mile for guests and maintains the highest standards of courteous, professional guest service and sensitivity to guest's needs • Attends all required meetings, trainings, seminars and workshops • Stays passionate, educated and informed regarding new products and industry trends. You should want to be here!Shift:The schedule for the role consists of Mondays (morningdaytime availability preferred), and Tuesdays generally from 3pm-9pm. Open to additional hours, weekend days preferred.The Ideal Candidate Will Possess: • A solid interest in, and basic knowledge of, Alternative Health and Wellness• Knowledge of product; vitamins, supplements, and body care• Knowledge of legalities regarding information provided to guests on health-related issuesquestions• Creativity and passion for the product (vitaminssupplements & body care)• Basic math skills and computer proficiency• Strong leadership skills• High energy and an ability to work in a demanding environment• Self-management and an ability to remain calm under any stressful situation• Ability to communicate with various types of people (written, verbal, demonstration)• Organizational skills and the ability to multi-task in a fast-paced environment• Approach-ability; works effectively and relates well with others• Patience and confidentiality• Scheduling flexibility and consistency to meet the needs of the department; morningsevenings, weekends and holidays as needed• Ability to follow-through on commitments andor verbal instruction• Act as a role model and team player, being a self-starter and takes ownership to deliver spectacular resultsgoals• Goes the extra mile for customers and maintains the highest standards of courteous, professional customer service and sensitivity to customer's and co-workers needs• Strives to continually progress skill set and education and stay informed regarding new products and industry trendsPay StatementThis position is part-time with the minimum and maximum starting range of $15.00-$16.29 per hourHealthy Living's 8 Essential BehaviorsMake Someone's DayMove fast and be thoroughCreate a team people want to stay onShow Up"What can I do?"Come with a solutionOwn itSeek knowledgeIf all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company.Healthy Living Market and Café is an equal opportunity employer and we're proud to hire a diverse, inclusive Staff!Salary Description$15 - $16.29 hour

Created: 2024-11-05