Legal Technology Product Owner

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role and Responsibilities As the Legal Technology Product Owner, you will serve as the bridge between our legal teams and technology developers. You will be responsible for defining and prioritizing the product backlog for various legal technology solutions, including matter management, document management, e-discovery, and other legal tech applications. You will guide the development and implementation of innovative legal tech solutions that enhance efficiency, compliance, and overall effectiveness. This role requires a blend of legal expertise, technical acumen, and strong project management skills to ensure that our products meet the needs of our users and align with our strategic objectives. Your expertise will ensure that our tools meet the needs of our legal professionals and support efficient operations. Key Responsibilities Product Strategy and Vision: • Define and communicate the product vision and roadmap for legal technology solutions. • Collaborate with stakeholders to gather requirements and translate them into actionable product features. • Conduct market research and competitive analysis to identify trends and opportunities within the legal tech landscape. • Stay informed about the latest trends and advancements in legal technology, including AI, machine learning, and data analytics. Stakeholder Engagement: • Serve as the primary point of contact between legal teams, IT, and other stakeholders to gather insights and feedback on product needs and performance. • Facilitate workshops and meetings to ensure alignment on product goals and gather input for feature prioritization. • Develop and maintain strong relationships with internal and external stakeholders to ensure their needs are met. Product Implementation & Management: • Create, prioritize, and maintain the product backlog, ensuring alignment with business goals and user needs. Define user stories and acceptance criteria to guide development teams. • Collaborate closely with cross-functional teams, including implementation partners, UX/UI designers, developers, and quality assurance, to ensure successful product development and delivery. • Advocate for the user experience by conducting user testing sessions and gathering feedback to inform product iterations. • Analyze user behavior and feedback to identify areas for improvement and enhance the overall usability of legal technology solutions. • Develop training materials and conduct training sessions for end-users to ensure effective adoption of new tools. Performance Monitoring and Reporting: • Establish key performance indicators (KPIs) to measure the success of legal tech products and initiatives. • Regularly report on product performance, user satisfaction, and areas for improvement to stakeholders. • Stay informed on industry developments and emerging technologies that could impact product offerings. Compliance and Risk Management: • Ensure that all legal technology solutions comply with relevant legal standards and regulations. • Identify and assess potential risks associated with product implementation and usage, and develop mitigation strategies. • Provide ongoing support and troubleshooting for legal technology applications. Required Technical and Professional Expertise Bachelor's degree Information Technology, Business Administration, or a related field Proven experience as a Product Owner or similar role in a legal or technology environment. Strong understanding of legal technologies, including: Matter Management Systems, Document Management Systems, E-discovery tools, Contract Management Software, Legal Research Tools, e-Billing Solutions, Collaboration Tools Excellent communication, interpersonal, and organizational skills. Strong analytical and problem-solving abilities. Preferred Technical and Professional Expertise Advanced Degree Preferred About Business Unit IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers. Your Life @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Location Statement IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being. - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs. - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law. - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals. - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Created: 2024-11-05