General Manager- Mount Prospect Location: Full / Part ...

We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as a Restaurant General Manager, you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties. JOB DUTIES: Manage and oversee the entire restaurant operation Deliver exceptional guest services Ensuring guest satisfaction Plan new and update existing menus Plan and develop the overall restaurant marketing strategy Manage restaurant's tech stack Respond efficiently to customer questions and complaints Organize and supervise shifts Manage and lead staff Develop hourly and salary staff Hire new employees Terminate employees when necessary Training and evaluate staff performance Manage food cost, forecast requirements, and maintain inventory Manage restaurant supplies including smallwares Control costs and minimize waste Create and nurture a positive working environment Implement innovative strategies to improve productivity, sales, and food quality Extensive knowledge of Craft Beer and Cocktails JOB REQUIREMENTS: Ideally, 5+ years of experience as a Restaurant General Manager or similar role Ideally, 5+ years of experience in customer service management Extensive food and wine knowledge Computer literacy Familiarity with restaurant management software Experience in event planning Strong leadership, motivational, and people skills Good financial management skills Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills Culinary school diploma or BS degree in Business Administration Complete our short application today! #J-18808-Ljbffr

Created: 2024-11-05