Technology Operations Manager

At Vast, our mission is to contribute to a future where billions of people are living and thriving in space. We are building artificial gravity space stations, allowing long-term stays in space without the adverse effects of zero-gravity. Our initial crewed space habitat will be Haven-1, scheduled to be the world's first commercial space station when it launches into low earth orbit in August 2025. Our team is all-in, committed to executing our mission safely and on time. If you want to work with the most talented people on Earth furthering space exploration for humanity, come join us.Vast is looking for a Technology Operations Manager, reporting to the CIO, to support the development of the systems that will be required for the design and build of artificial-gravity human-rated space will be a full-time, exempt position located in our Long Beach location. Responsibilities: License Management: Oversee the entire lifecycle of software licenses, including acquisition, renewals, and decommissioning Monitor usage against existing licenses to forecast demand and ensure compliance Develop and maintain a centralized license management system to track and optimize usage Purchasing and Procurement: Facilitate the purchasing process for technology-related assets, including software, hardware, and services Coordinate with vendors for price negotiations, procurement of quotes, and approval of purchase orders (POs) Ensure all purchasing activities comply with company policies and industry regulations Vendor and Contract Management: Serve as the primary point of contact for vendors and service providers Manage and negotiate Non-Disclosure Agreements (NDAs), service level agreements (SLAs), and other contracts related to technology acquisitions Work closely with requestors of technology features to ensure alignment with business objectives and garner necessary support Process Improvement: Identify and implement process improvements across IT, InfoSec, and Information Systems, with a focus on optimizing the purchasing and procurement processes Collaborate with cross-functional teams to streamline workflows, reduce costs, and enhance efficiency Conduct regular audits of technology processes and suggest areas for improvement Forecasting and Budgeting: Assist in the development of the IT budget by forecasting future license needs and aligning them with business goals Monitor and report on technology spending against the allocated budget Minimum Qualifications:4+ years' experience in a similar role Strong understanding of software license management and compliance Broad understanding of IT systems life-cycle managementExperience with vendor management, including negotiations and contract management. Proficiency in using procurement and license management tools. Strong analytical skills with the ability to forecast needs and manage budgets. Experience working in design or manufacturing technology support role Experience interacting with Finance and Accounts payable teams Preferred Skills & Experience:Experience with facilities within an aerospace industryFamiliar with space planning procedures and operationsKnowledge of computer applications and the ability to easily navigate through different computer software programsAbility to create and update request for proposals (RFPs), purchase orders (POs) and facilities work orders in an enterprise resource planning (ERP) softwareAbility to work effectively in a team environmentAbility to make independent judgments with limited informationCommunication skills for relaying data (verbally and in-writing) between other employees, vendors, and customersLogical and strategic approach to solving problemsAbility to read and understand basic floor plansComfortable working in a high-stress environment balancing several projects at any given time, and the flexibility to adjust for abrupt changes in strategic direction.Additional Requirements:Ability to thrive in ambiguous environments, passionate about technology and finding ways to increase efficiency and have an untiring focus on excellent results Strong verbal and written communication skills Working knowledge of design principles Experience in process improvement methodologies is a plus Familiarity with Atlassian tool set (Confluence, JIRA) and their licensing model Pay Ranges: Level 2: $94,300 - $135,700Level 3: $122,500 - $176,000Salary Range: California$94,300-$176,000 USDCOMPENSATION AND BENEFITSBase salary will vary depending on job-related knowledge, education, skills, experience, business needs, and market demand. Salary is just one component of our comprehensive compensation package. Full-time employees also receive company equity, as well as access to a full suite of compelling benefits and perks, including: 100% medical, dental, and vision coverage for employees and dependents, flexible paid time off for exempt staff and up to 15 days of vacation for non-exempt staff, paid parental leave, short and long-term disability insurance, life insurance, free catered meals and snacks and beverages, access to a 401(k) retirement plan, One Medical membership, ClassPass credits, personalized mental healthcare through Spring Health, and other discounts and perks.U.S. EXPORT CONTROL COMPLIANCE STATUSThe person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a "U.S. person" as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. This status includes U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending.EQUAL OPPORTUNITYVast is an Equal Opportunity Employer; employment with Vast is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Created: 2024-11-05