Junior Account Representative

Job Title: Junior Account RepresentativeLocation: Philadelphia, PAReports to: Account Manager/Senior Account RepresentativeEmployment Type: Full-TimeJob SummaryWe are seeking a highly motivated and organized Junior Account Representative to join our team. In this entry-level role, you will support the account management team, handle client inquiries, manage basic account tasks, and help ensure client satisfaction. This is an excellent opportunity for a recent graduate or someone looking to build a career in account management, customer service, or sales. The ideal candidate is detail-oriented, eager to learn, and has excellent communication and problem-solving skills.Key ResponsibilitiesMaintain Client Records: Keep detailed records of client information, interactions, and transactions using CRM software.Support Communication Efforts: Serve as a point of contact for client questions and requests, helping ensure clients receive prompt and accurate responses.Coordinate with Internal Teams: Work closely with the sales, marketing, and product teams to ensure alignment on client needs and project deliverables.Prepare and Review Account Reports: Assist in preparing reports, summaries, and presentations for client meetings and account reviews.Identify Client Needs and Opportunities: Work proactively to identify potential service needs or opportunities for additional sales within existing accounts.Assist with Onboarding New Clients: Help onboard new clients by coordinating introductions and providing initial support with questions or setup.QualificationsStrong verbal and written communication skillsDetail-oriented with strong organizational skillsAbility to manage time effectively and handle multiple tasks simultaneouslyProficiency in Microsoft Office Suite (Excel, Word, PowerPoint)Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus

Created: 2024-11-05