Computer Technician

Position Type: Non-Affiliated Support/Computer Technician Date Posted: 10/30/2024 Location: PCCS district Closing Date: Until filled District: Plymouth-Canton Community Schools POSITION: Computer Technician JOB OVERVIEW: The Computer Technician will support the technology infrastructure for the Plymouth-Canton Community Schools, providing Tier 1 and Tier 2 direct technical support to end-users. Additional responsibilities include the following: Installation and maintenance of PC's, Apple computers, Chromebooks, and iPads; installation and maintenance of classroom technology and audio visual systems; technical support for users; installation and maintenance of software; and any other duties as assigned. LOCATION: Multiple Buildings QUALIFICATIONS : MINIMUM: High school graduate or equivalent. Training beyond high school is preferred. Experience in Tier 1 and/or Tier 2 direct technical support to end users. Experience with Windows, Chrome OS, iPad OS, and Mac OS devices. Experience supporting others with desktop, laptop, and mobile devices. Self-directed individual. Ability to learn new technical skills quickly and independently. Ability to analyze needs/problems and develop procedures to solve problems. Ability to handle several projects/requests simultaneously. Ability to maintain confidentiality. Ability to work in a team environment. Ability to meet timelines. Ability to maintain integrity and high moral character. Ability to serve students, staff, and the public pleasantly and efficiently. Current Driver's license and personal vehicle (mileage reimbursed) PREFERRED: Experience with server-based systems including Microsoft Active Directory. Experience with networking, including wired and wireless. Experience with computer imaging and remote management. Experience with Google Workspace for Education. REPORTS TO: Executive Director of Integrated Technology Systems JOB ENVIRONMENT: Under the supervision of the Executive Director, Director, Systems Administrators, and Technical Coordinators, Computer Technicians will provide Tier 1 or Tier 2 direct support to end users with: Desktop and laptop platforms, including Windows, Chrome OS, iPad OS, and Mac OS. Mobile devices, including Chromebooks and iPads. Classroom technology including both standard and interactive projectors, voice amplification systems, and document cameras. Communication systems including IP telephone, voicemail, and other messaging platforms. PERFORMANCE RESPONSIBILITIES: Assist the Systems Administrators and Technical Coordinators with maintenance of the District's overall technology infrastructure. Install, configure, and maintain computing systems including desktops, laptops, and mobile devices running Windows, Chrome OS, iPad OS, and Mac OS. Install, configure, and maintain District software applications. Test and evaluate new software and hardware. Address primary technical support issues throughout the district, both onsite and remotely, through the use of the help desk system. Repair and/or replace damaged technology equipment. Maintain accurate documentation on how to use, maintain, and troubleshoot District technology. Establish and maintain positive relationships with all stakeholders. Effectively communicate to end users. Assist with maintaining inventory of technology equipment and resources. Work with manufacturers and vendors on warranty claims. Assist other Technicians, Technical Coordinators, Systems Administrators, Director and Executive Director of Integrated Technology Systems with other technology needs. Upon request, provide technology support outside normal school hours. Other duties as assigned. BEGINNING DATE : As soon as possible SALARY INFO : Non-Affiliated Technician salary schedule. $41,873 - $53,489 Placement on the salary schedule will be based on experience and qualifications. 52 weeks per year. Full year salary will be prorated to start date. METHOD OF APPLICATION: INTERNAL APPLICANTS - Apply online using the Internal Applicants section. You will be required to upload the following documents to your application: Letter of interest Updated resume Diversity, Equity and Inclusion Statement (attach in resume section). This statement should include your understanding and Knowledge of diversity, equity and inclusion including your past experiences and how you will ensure this is at the center of your work in the role for which you are applying. EXTERNAL APPLICANTS - Apply online using the External Applicants section. You will be required to upload the following documents to your application: Cover Letter - Address letter to Abdul Madyun, Chief Human Resource Officer Resume Diversity, Equity and Inclusion Statement (attach in resume section). This statement should include your understanding and Knowledge of diversity, equity and inclusion including your past experiences and how you will ensure this is at the center of your work in the role for which you are applying. Two current letters of recommendation PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. Occasionally the employee will bend or twist at the neck more than the average person. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs such as boxes of books. The employee is directly responsible for safety, well-being, or work output of other people. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. WORK ENVIRONMENT : Plymouth-Canton Community School district is committed to a diverse and inclusive workplace. Plymouth-Canton Community School district is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or any other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. TERMS OF EMPLOYMENT: Upon recommendation for employment, Section 1230g, as amended, of the Revised School Code requires all school employees to be electronically finger printed for the purpose of undergoing a criminal history background check. The fingerprinting is conducted by a third party and is at the expense of the applicant. Cost for fingerprinting is approximately $70.00. DEADLINE : Open until filled

Created: 2024-11-05