ServiceNow Administrator/Developer

ServiceNow Administrator/Developer Wake Forest, NC - Remote Preferred Qualifications: • Experience working in the governmental sector (local, state, or federal) • Experience successfully implementing the ServiceNow CSM application and processes leveraging the CSM framework • Experience performing continuous improvement initiatives for processes and services • Strong knowledge and familiarity with CSM processes • Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience • Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations • Ability to obtain a security clearance with FedRamp administration standards.

Created: 2024-11-05