Social Services Supervisor
Fairfax County, VA - fairfax, VA
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Salary : $77,640.16 - $129,399.50 Annually Location : FAIRFAX (EJ27), VA Job Type: FT Salary W BN Job Number: Department: Family Services Opening Date: 11/02/2024 Closing Date: 11/15/2024 11:59 PM Eastern Pay Grade: S27 Posting Type: Open to General Public Job Announcement This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to view the One Fairfax Plus, check out the The Counseling Team Supervisor performs the following duties and responsibilities: Plans, assigns and reviews the work and day-to-day activities of a dynamic team of professional mental health counselors working with clients affected by domestic and/or sexual violence. Provides clinical and best practice guidance to staff to create greater victim/survivor and community safety. Supports staff in ensuring quality short-term treatment planning to include crisis intervention and support. Works within the clinical services continuum of services and supports the division's overall mission to reduce interpersonal violence. Reviews staff documentation on client contacts and interventions for compliance with local, state, and federal standards and professional ethical guidelines. Monitors program effectiveness in the areas of crisis intervention, prevention strategies, treatment, advocacy, case management, and psychoeducational programming. Takes primary responsibility for hiring, training, and performance review of a team of assigned domestic and sexual violence services staff. Supervises other support and administrative staff for special projects and performs work related tasks as required. Tracks, analyzes, and interprets data regarding program performance and equity in access and outcomes and uses data in program improvement. with program manager, monitors budget and is responsible for grant-related tasks, such as grant writing and reporting. In conjunction with DSVS management team, develops policies, protocols, and programs that best meet the needs of clients and the community. participates in intra and interagency meetings and workgroups. maintains leadership role in developing collaborative community relationships. Illustrative Duties: Provides day-to-day guidance and direction to a group of social services specialists on case related issues, policies and procedures, and agency initiatives; Ensures acceptable levels of quality and quantity in the delivery of services; Plans caseloads, assigns cases and reviews case records and reviews and signs off on service plans, case assessments, and other reports which require supervisory review; Identifies crisis situations and provides intervention as needed to address difficult or dangerous client situations; Interviews job applicants and makes recommendations for hiring, prepares and conducts formal and informal performance evaluations, and handles performance and discipline issues in a timely manner and in accordance with county personnel policy; Reviews the work of individual social services specialist and provides feedback and instruction; Communicates performance expectations; monitors performance and outcomes of staff against the goals and objectives of the program; Approves and monitors expenditures for client services consistent with the program budget and client outcomes; Solicits concerns, issues and recommendations from staff regarding programmatic needs and systemic issues; Evaluates the effectiveness of policies and procedures and recommends changes; Holds group and individual conferences with staff to discuss general policies and to interpret related rules, regulations or laws and to assess cases objectively based upon the significant risk factors and to monitor casework progress; Facilitates open communication between staff and senior management to achieve agency and unit goals; Plans for and facilitates social services specialists' professional growth and development. Provides staff development including training, mentoring, and encouragement for staff to improve professional skills in order to support access to human services; Develops and implements ongoing team training plan; Works with the community to identify families and children needing services and to coordinate these services; Communicates effectively with social services specialists and senior management regarding the needs of the agency, social services specialist, and clients; Participates in intra and interagency work groups, supervisors' meetings and special projects; Provides oversight for required data systems and uses data systems for management of day-to-day work; Prepares or oversees and presents narrative and statistical reports documenting the work of the unit and/or in relation to case activity; Promotes the attainment of agency and individual staff goals related to service access components (Automatic Call Distribution service levels, case objective outcomes, time studies, silent monitoring, and customer service surveys) through the ongoing monitoring of service requests and subsequent service delivery; Establishes and maintains ongoing collaborative relationships with public and private providers, community-based groups, and residents to coordinate and integrate services, improve access, and identify community needs and barriers to service delivery; Participates as a team member in the continuous improvement of the human services access process. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of domestic and sexual violence, best practices of co-occurring treatment, and methods/approaches to address them. Knowledge of intersections of interpersonal violence, marginalization, gender and systemic oppression. Extensive knowledge of regulations and guidelines relating to standards for service provision to victims of domestic and sexual violence. Ability to provide direct services to include individual, family and group counseling services with preferred previous experience working with victims/survivors of domestic and sexual violence. Ability to maintain professional ethics and confidentiality of client information. Knowledge of how to accurately apply, interpret and administer clinical regulations for counseling services as well as familiarity with the standards of domestic violence intervention programs. Extensive knowledge of the principles and practices of clinical supervision, professional development, and performance management. Thorough knowledge of how to plan and direct the activities of licensed and professional clinical staff with preferred ability to provide clinical supervision towards licensure. Ability to conduct quality improvement to include identification, analyzing, managing, and reporting key performance indicators that enhance programmatic and divisional outcomes. Progressive experience establishing, developing, and maintaining partnerships with individuals and organizations that enhance the coordinated community response for supporting victims/survivors of sexual and domestic violence, human trafficking and stalking. Public speaking competency. Position requires frequent participation in panel discussions, work groups and workshops. Ability to prepare and deliver effective presentations. Employment Standards MINIMUM QUALIFICATIONS: Graduation from an accredited four-year college or university with a bachelor's degree; plus four years of increasingly responsible, directly-related professional experience in the social services or human services field. A master's degree in a related field may be substituted for one year of required experience. CERTIFICATES AND LICENSES REQUIRED None. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check, and a Child Protective Services Registry check to the satisfaction of the employer. PREFERRED QUALIFICATIONS : Master's degree in clinically related field and clinical license in VA (e.g., LCSW, LMFT, LPC, PhD). If not licensed, eligible within 24 months of hire to be licensed to practice in the Commonwealth of Virginia in one of the following: Licensed Clinical Social Worker, Licensed Professional Counselor, Clinical Psychologist, Licensed Marriage and Family Therapist, Licensed Substance Abuse Treatment Practitioner or Clinical Nurse Specialist. A minimum or 5 years' experience supervising a clinically focused program. PHYSICAL REQUIREMENTS : Ability to lift up to 15 lbs. Ability to travel to various locations throughout Fairfax County to provide coverage, supervision, attend meetings and trainings. Ability to communicate clearly and concisely both orally and in writing. Ability to use keyboard driven equipment and other automated technology. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact for assistance. TTY . EEO/AA/TTY. #LI-RS1 Merit Positions Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following: Medical/Vision/Dental Insurance Coverage Group Term Life Insurance Long Term Disability LiveWell Program Flexible Spending Programs Paid Leave (annual, sick, parental, volunteer activity, and more!) Paid Holidays Contributory Retirement Plan Deferred Compensation Employee Assistance Program Employees' Child Care Center Commuter Benefit Program Continuous Learning Opportunities NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: For additional details please visit the Non-Merit Positions Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. Medical/Vision/Dental Insurance Coverage Flexible Spending Program Deferred Compensation Temporary: scheduled to work a maximum of 900 hours in a calendar year. No benefits 01 What is the highest level of education that you have completed? Less than 12th grade High school diploma or GED Some college Associate's degree Bachelor's degree Master's degree Doctorate degree 02 Please indicate all major(s) or minor(s) for your completed degree(s). Check all that apply. Counseling Behavior science Human services Gerontology Psychology Social work Other (related field) Other (non-related field) Not applicable 03 If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list the discipline of your degree. If this question does not pertain to you, or you do not have a degree, enter "Not applicable". 04 How many years of full-time equivalent increasingly responsible, directly-related professional social services or human services experience do you have? Note: "Social Work" is defined as an academic discipline and profession that concerns itself with individuals, families, groups and communities in an effort to enhance social functioning and overall well-being. None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six or more years 05 Please indicate which of the following license(s) you possess in the Commonwealth of Virginia: Licensed Clinical Social Worker Licensed Professional Counselor Clinical Psychologist Licensed Marriage and Family Therapist Clinical Nurse Specialist None of the above 06 How many years of clinical experience do you have working with adults? (Clinical experience means providing direct clinical services to adult individuals with mental health, substance use or behavioral health problems and may include supervised internships, practicums, and field experience. Additional education may not substitute for clinical experience.) None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years 07 5. How many years of clinical experience do you have working with children? (Clinical experience means providing direct clinical services to child individuals with mental health, substance use or behavioral health problems and may include supervised internships, practicums, and field experience. Additional education may not substitute for clinical experience.) None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years 08 Which of the following assessment, case management and other behavioral health tasks have you performed with consumers who have mental health, substance use or behavioral problems? Performed and written full biopsychosocial assessments on at least weekly basis for a minimum of six months to include a consumer's behavioral health history including substance use, symptoms, daily living skills, history of mental health treatment, diagnoses, family history, behavioral problems, needs and strengths. Minimum requirement Performed a full assessment of a consumer's substance use or abuse, including history of use, treatment and legal history and made referrals to appropriate intervention services. Assisted consumers on a weekly basis for at least six months in applying for and accessing social services, mental health services, housing programs and other institutional (governmental or non-governmental) programs offering resources to consumers with basic service and/or health intervention needs. Facilitated and taught a psycho-education group to address skills deficits Provided supportive or competency based counseling with consumers Worked with consumers from diverse ethnic and racial groups None of the above 09 How many years of experience do you have providing competency based clinical supervision to therapists or staff working in direct human services (child welfare, CSB, Schools, private practice, home based, etc.)? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years Required Question
Created: 2024-11-05