Automobile Dealership Business Development Agent (BDC)

Job Title: Automobile Dealership Business Development Agent Company: Audi New Rochelle Location: New Rochelle NY Job Summary: The BDC Customer Care Specialist will be responsible for coordinating all incoming internet and website inquiries, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers. About Us:  Audi New Rochelle has been serving the tri-sate area for over 40 years as a family owned business.  We strive to provide a supportive culture for our employees and an exceptional customer experience for our loyal clients. Responsibilities: Respond in a timely and professional manner to all incoming website and internet leads Provide inquiries with initial product information and set appointment for dealership visit Follow up with leads and inquiries promptly, providing accurate information and exceptional customer service Build and maintain strong relationships with customers, focusing on their needs and providing exceptional customer service Track and confirm all show and no-show appointments Utilize and update dealership CRM tracking system daily Actively promote our dealership's products, services, and special offers to attract new customers Collaborate with the sales team to develop effective sales strategies and plans Maintain detailed records of sales activities, customer interactions, and progress in the CRM system Requirements: Proven track record in business development, sales, or a related role within the automobile dealership industry Excellent communication and interpersonal skills, with the ability to build and maintain relationships Demonstrated ability to meet or exceed sales targets and quotas Exceptional negotiation and persuasion abilities Strong organizational and time management skills Self-motivated and results-driven with a passion for customer satisfaction Proficient in using CRM software, sales tools, and MS Office Take the next step in your career as an Automobile Dealership Business Development Agent and contribute to the ongoing success of our dealership. Apply today and join us on our journey of providing exceptional service and driving customer satisfaction!

Created: 2024-11-05