Senior Sales Manager - MassMutual Center

The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The primary responsibility of the Senior Sales Manager is to sell the MassMutual Center. There will be a focus on both new business development as well as strengthening relationships with existing accounts to achieve targeted revenues through pro-active direct sales, including prospecting, outgoing solicitation, outside sales calls, appointments and site tours of the MassMutual Center. The position will also assist the Director of Sales in overall department strategic planning, contract approvals, and sales reporting. THE DAY-TO-DAY: Represents the MassMutual Center as its primary sales representative locally, regionally, and nationally * Researches, identifies, and establishes the appropriateness of groups for the MassMutual Center through daily cold calling and solicitations * Assist in developing and implementing the sales/marketing activities of the MassMutual Center including developing budget submissions, contract approvals, and sales reporting (weekly, monthly, quarterly) * Assist Sales Manager and other sales staff in evaluating business and developing price point strategies to maximize EI, Revenue, and room night potential * Establish and maintain effective working relationships with the Greater Springfield Convention & Visitors Bureau, area hotels, MassMutual Center staff, service providers, and facility users * Responds in a timely manner to inquiries by prospective and confirmed facility users regarding rental rates, Food & Beverage minimums, ancillary costs, and space availability of the MassMutual Center * Conducts facility tours and makes formal presentations to convention and exhibition managers and other facility users regarding facility booking policies, rental rates, services, and optional policies * Prepares written facility use proposals and cost estimates for potential facility users: re-evaluates the potential business of various events and facility users; initiates booking discussions; finalizes all booking arrangements * Reviews and approves agreements for sales manager(s) and other sale staff ensuring agreements are within established booking policies and revenue guidelines * Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service * Creates awareness and actively sells through seeking out opportunities for Sales trips, attends conference, tradeshows, sales missions and networking meetings to promote convention business and drive repeat business * Maintains thorough knowledge of competitor's products and pricing * Travels as required by Department Head * Meets specified goals and objectives for facility usage * Other duties as assigned THE IDEAL CANDIDATE: Takes pride in their work Work varied shifts, may include nights, weekends and holidays Able to effectively communicate in English, in both written and verbal forms Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts High School diploma or equivalent *Bachelor's degree or equivalent experience and education *Minimum of two (2) years of convention center sales or hotel sales experience is required working with multiday groups of 250 or more requiring a minimum or 150 or more rooms on peak night Familiarity with the NE Association Meetings & Tradeshow market preferred * Proven track record in prospecting & new business development * Previous experience working with Amadeus/Delphi * Previous experience working in similar environment * PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking Healthcare (medical/dental/vision) and 401K benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Are you ready to JOIN THE SHOW ? Apply today!

Created: 2024-11-05