Assistant Director, Admission Operations

Position Details Position Overview Position Title Assistant Director, Admission Operations Department Admissions Position Type Regular Position Classification Full-Time, 12 months Grant/Gift Funded (all or a portion)? No If Temporary or Grant Funded, Start Date and End Date Position Description/Posting Details Posting Number S1166P Position Summary This position is responsible for supporting the Slate CRM system for Undergraduate Admission and Graduate and Adult Admission. A major function of the position will be placed on the Customer Relationship Management (CRM) daily activity, event management and communications, and managing the flow of information into the Ellucian Banner database, with a focus on optimizing operational effectiveness and user conversions. The Assistant Director will also work closely with the Director of Admissions Operations to ensure application processing, communications, mailings, and the Slate system are functioning efficiently. Essential Duties Assist in managing the day-to-day operations in the Admissions CRM (Slate) Identify and assist with CRM operational and technical improvements, enhancements, and system customizations. Manage application material processing in Slate Implements, maintains and monitors on-line products including admission applications, event registration forms, inquiry forms, student status portals and landing pages Support Admissions Operations functions such as the call center, Admissions mailings, etc. Secondary Responsibilities Assist Enrollment Management staff as needed Manage special projects and/or serve on committees as needed Perform other related duties as assigned # of Direct Reports 0 Required Qualifications Bachelor's Degree Previous experience using Technolutions Slate CRM Previous experience using Ellucian's BANNER Excellent organizational and problem-solving skills Ability to work as part of a team Excellent interpersonal skills Experience working in higher education or a related field Knowledge of and commitment to the mission of La Salle University Preferred Qualifications Capable of undertaking complex admissions responsibilities with minimal direction Strong customer service orientation and experience in developing recruiting and communication strategies Physical Requirements and/or Unusual Work Hours Evening and weekend work will be necessary during peak times Special Instructions to Applicant La Salle University embraces diversity and seeks candidates who will contribute to a climate that supports a fully inclusive, equitable, and diverse working and learning environment. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. La Salle University offers its eligible employees comprehensive medical and dental plans, employer paid life and disability insurance, retirement benefits, generous paid time off (vacation, sick leave, and holidays), and tuition benefits such as no cost undergraduate and graduate degree programs for its employees (with no wait period) and no cost undergraduate degree programs for its employees' dependents (after completing the required years of service). Posting Information Application Open Date 08/13/2024 Application Close Date 12/01/2024 Application Open To Internal and External Applicants

Created: 2024-11-05