Implementation Specialist II

Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact. TrueCommerce is seeking an EDI Implementation Specialist II that will work within a team of professionals responsible for implementing software solutions for TrueCommerce customers. This person will act as a primary contact throughout the software implementation process, and interfaces with customers, retailers, resellers and/or 3rd party IT consultants, and internal resources. The Implementation Specialist II will be responsible for driving project start-up, customer training, testing (EDI & Integration), and go-live. EDI Implementation Specialist II - Job Duties and Responsibilities: Facilitate the EDI implementation process for TrueCommerce customers Serve as a primary point of contact during the software implementation process for the customer. Capable of working on multiple projects and with multiple clients and/or partners. Complete implementation tasks and coordinate activities with the customer, trading partners and other implementation team members. Assist the customer with training and usage of the TrueCommerce solution. Facilitate the EDI testing process. Assist the customer with the integration testing process, including understanding of integration functions and integration mapping changes. Configure software solution in order to meet customer business requirements. Verify that solution functionality is accurate and complete. EDI Implementation Specialist II Requirements for Success: 2-5 years' experience performing and coordinating project tasks for software implementations with limited supervision General understanding of B2B, commerce, electronic data interchange (EDI), and supply chain processes preferred Experience with business systems such as QuickBooks, Sage, SAP, NetSuite, or Microsoft Dynamics is a plus. Familiarity with XML is preferred Experience with text editing and data mapping tools is preferred Proven ability to serve as primary contact for a new customer implementation that includes all phases of project lifecycle: Kickoff, Configuration, Testing, and Production. Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task. Proven analytical, problem solving and troubleshooting skills. Prior experience in training customers on application software including conducting training webinars or one-on-one customer training sessions. Prior experience in configuring software applications, based on customer specifications Prior experience in testing software, or working with customers on testing processes Education: Bachelor's degree in business, technical field or related is preferred Who is TrueCommerce? TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemen's, Ocean Spray, and many more. Please visit our careers website for additional information.

Created: 2024-11-05