Travel Category Manager- HYBRID -Davidson NC

AtTrane TechnologiesTM and through our businesses includingTrane®andThermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. The Travel Services team is dedicated to customer service and hospitality by providing all employees and clients with an exceptional overall experience while they are traveling on business. The Travel Category Manager will oversee day-to-day operations of the travel program, from a supplier and traveler standpoint. The position works closely with travel agency partners and suppliers (including hotels, airlines and car rental agencies) to ensure an exemplary traveler experience. This role develops and maintains strong relationships with business partners at all levels, acting as a resource to help travelers navigate the travel policy and their travel options. The role is tasked with constantly looking to seek and identify opportunities to change and improve processes and policies to meet evolving needs of the business. In addition to customer focus, this role will lead the category strategy development and end to end contracting services across the enterprise travel program, including aviation services. Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. Paid time off, including in support of volunteer and parental leave needs. Educational and training opportunities through company programs along with tuition assistance and student debt support. Learn more about our benefits here! Where is the work: Hybrid out of Davidson NC: This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week. What you will do: Develop and manage the overall US / Global Corporate travel program, developing relationships with key suppliers. Responsible for end-to-end contract negotiations with 3rd party travel suppliers and corporate aviation services. This includes RFX, MSA, SOW execution across the travel program supplier base. Development of category strategies that strive to optimize spend, mitigate risk, while aligning to travel program goals. Establish a strong rapport with employees and suppliers, resulting in solid, trusting relationships; manage and resolve customer service related issues (agency or online bookings, hotel/air/car suppliers, etc.) with all levels of employee within the company. Be the key-point of contact driving a seamless travel experience and providing excellent customer service to Trane Technologies' travelers, including the Executive Leadership team. Develop key partnerships with internal stakeholders including leaders in Finance, Business Services, Administration, Global Security and other key internal business partners. Build and manage key travel reports focusing on spend-management, compliance & safety. Be a key point of contact for our travel agency partners for escalations, process improvements and ad-hoc projects. Work closely with the global teams to ensure consistency in the travel experience, while considering the need for regional differences in processes, tools and business needs. Travel Policy management and operational integration leadership with travel agency providers and internal support teams. Partner with Meeting Services team to ensure alignment on respective strategies and support needed collaboration. What you will bring: 7+ years of experience in Procurement / Supply Chain. Demonstrated experience leading contract negotiations, category strategy development and supplier relationship management. Bachelors Degree - Business Administration, supply chain, finance or similar. Corporate Travel Program management experience preferred. Experience in developing and/or managing a corporate travel policy. Strong organizational and prioritization skills, including the ability to maintain several concurrent projects and managing customer expectations. Strong leadership skills honoring a globally diverse team across time zones. Proven track record delivering excellent customer service and problem resolution. Strong Supply Chain Acumen with experience utilizing best in class industry tools and processes. Strong verbal and written communication skills. Compensation: Base Pay Range: $95,000 - $125,000 Total compensation will include an incentive. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Event-GISC

Created: 2024-11-05