ServiceNow ITBM Developer in Hartford, CT (Remote) for ...

Job Title: ServiceNow ITBM Developer Job Type: Contract Location : Hartford, CT (Remote) Job description: Must Have: looking for a person who has good hands-on implementation experience in APM, TPM & PPM modules of ITBM. Certification would be a plus. Job Description (ServiceNow SME - APM) Roles & Responsibilities: • 7-9 years working with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment • At least 6 years of experience in the IT Industry Experience • Well versed with CMDB configurations and CSDM 4.0 Framework • Experience in Configuring various ServiceNow ITBM modules (APM ,PPM, TPM, etc.) • Developing Configuration item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services • Hands-on Experience in developing Service Catalogs • Experience in integration ServiceNow with any 3rd party tool/application using web-services (REST/SOAP) or any other methodology like JDBC, etc. • Working knowledge of integrating APM with other ServiceNow modules including ITSM and SAM • Experience with programming languages and databases including HTML, CSS, JavaScript, AngularJS • Technical knowledge of various phases of applications, understanding the business or app functions • Expertise in ServiceNow Reporting. Building custom Reports and Dashboards in ServiceNow for various modules • Create Configuration Management policies and procedures for tracking IT assets and licensing • Experience in configuring and enhancing all aspects of ServiceNow (Workflow, UI, client scripts, business rules, etc.) • Good knowledge around Discovery, Service Mapping, SAM, APM , implementations in ServiceNow • Working knowledge of implementing systems using the Agile/Scrum methodology • Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design • Maintains service level agreements (SLA) and monitors an SLA workflows • Good understanding of ITSM, ITBM , ITOM, ITAM ServiceNow Modules Certification a plus • Certified System Administrator (must have) • Certified Application Developer (good to have) • CIS-Application Portfolio Management (good to have) Required Skills - • Experience with ServiceNow CMDB, Discovery, Integrations and other ITSM, ITBM, ITOM & ITAM modules • 2+ years of Experience in ITBM module implementation • Scrum know-how • Good in scripting languages • Excellent communicator; leverage technical, business and financial acumen to communicate effectively with internal and external customer , Maintain high Customer Satisfaction, Relationship Building, High-level presentation to Top Management

Created: 2024-11-05