Subway Manager

Description: Cliff's Local Market is a locally based family-owned business that has been serving the Central New York community for nearly 40 years. Under the same ownership as the Clifford Fuel Company - founded in 1961, Cliff's Local Market is growing. Cliff's offers premium fuel brands and specializes in everyday convenience items in addition to exciting new products with locations that feature fresh foods such as made-to-order pizza, subs, wraps, salads, melts, and more. At Cliff's, we recognize that our people are our biggest asset and is what makes us stand out from the competition. Our team takes pride in providing patrons with a quality customer focused and friendly experience each visit. Our customers often tell us how much they enjoy shopping at our many locations. Growing our organization, it is important to constantly be building and developing our team. If a positive, team oriented, fast-paced, and engaging environment that is dedicated to providing a high-level of customer service sounds enticing, Cliff's Local Market is eager to hear from you! Reasons to Join the Cliff's Local Market team: Positive & Rewarding Team Environments Training and Growth Opportunities Great Starting Wages Flexible hours Shift Differentials Quarterly Bonus Programs Paid Vacation and Holidays Employee Recognition Gifts Performance Rewards Retirement Savings Benefit College Tuition Assistance Multiple Health Insurance Plans Key@Work Employer Opportunities Discounts on loans, checks, and other products Free small safe deposit box Dedicated Key@Work Relationship Manager Subway Manager $16-$20 an hour Position Summary: Operational responsibility and direction of the Subway facility and staff. Maintain all Subway products, services, equipment, policies and procedures. Ensure exceptional food service quality and customer service to enhance business and profitability. Maintain the highest standards of food safety, prep and cleanliness. Support and promote customer satisfaction and sales growth. Recruit staff, oversee training, and maintain business records, inventory, cash control and security. Education Requirements: High School diploma or equivalent; and college degree, preferred. Experience Requirements: Minimum one year experience as a Cliff's Subway Coordinator or Associate or two years Restaurant experience in supervising and training staff, preferred. Excellent verbal and written communication skills. Successful completion of all company sponsored RTO training. Ability to provide exceptional customer service. Candidate may also be required to successfully complete additional and ongoing certifications for this position to include, but not limited to ServSafe or equivalent Food Service program, franchise specific certification (e.g. Subway), Alcohol Certification (ABC) and Tobacco Certification. Major Accountabilities: Employee interviewing and selection of Subway personnel, perform employee reviews, evaluate employee productivity and efficiency, and recommend employees for promotions or any other changes in status. Develop work schedules that do not exceed labor hour's budget. Employee training to standards set forth by training aids, manuals and Subway specific procedures. Direct and plan employees' work to coincide with the Subway concepts as defined by franchise requirements. Maintain sales and margin goals. Administer disciplinary action when warranted and determine proper action to take within the guidelines of company policy. Accountable to the Store Manager. Determine and order the food and supplies necessary to maintain appropriate levels. Employee must be actively involved in food safety training according to Federal, State and local laws, rules and regulations. Interact with Federal, State, County or local representatives to maintain all necessary certifications and follow all regulations as dictated by said agencies. Responsible for monitoring and improving the health and safety for employees and the general public. Coordinate sales promotion activities and manage customer complaints. Maintain daily business records as outlined by Subway guidelines. Support local and national marketing initiatives. Complete specific Subway courses as directed. Responsible for communicating changes in food preparation, recipes and standards to staff. Plan special events and promotions. Responsible for performance reviews as published by a third party inspector. Prepare daily receipts and may be required to make deposits (must have valid driver's license and access to vehicle). Run register. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, sit, talk and hear. The employee is required to stand; use hands to finger, handle, or feel; reach with hands and arms and may occasionally be required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift or move up to 30 pounds and 10 pounds frequently. Specific vision abilities required for this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Required to work 35-40 hours per week. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Candidate must have flexibility to work all shifts and all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minute intervals. Exposure to cleaning solvents.

Created: 2024-11-05