Human Services Coordinator I

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Human Services Coordinator I. The Children's Service Coordinator (CSC) is responsible for coordinating services for DDS-eligible children and their families within the Worcester catchment area. Based on a mutual planning process with the family and assessment of need, the CSC assists caregivers with planning, accessing generic community-based supports, understanding Special Education process and the identifying and referring to internal and external supports. Elements of the role include service coordination, case management, information and referral, data management and inter-agency linkage. Duties and Responsibilities (these duties are a general summary and not all inclusive): • Assist with the assessment of risk, needs, and the prioritization of DDS services as available and appropriate, based on standardized protocol and departmental policy guidelines. • Provides oversight for DDS services and collaborates extensively and effectively with outside agencies. • Oversee, monitor and develop, with families and provider agencies, Department of Elementary and Secondary Education (DESE)/Department of Developmental Services (DDS) programs (Prevention Plans) for the Area. • Responsible for a caseload of individuals who are between the ages of 0 and 18. • Maintain accurate and complete information in the database systems for caseload members, including completion of progress notes, and accuracy of services enrollment/ completion. Preferred Qualifications: Ability to develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with individuals with intellectual and developmental disabilities. Knowledge of self- direction concepts, commitment to person- centered practices, and experience in self- directed service delivery. Familiarity with the implementation of Massachusetts' Real Lives legislation Comfortable with technology systems as there will be data entries required in specific databases. Please Note: This position is located at the Worcester Area Office in Worcester, MA. Schedule: Monday through Friday, 9:00am - 5:00pm, with Sunday and Saturday off. Flexibility is required to meet the needs of the Area Office. About the Department of Developmental Services: The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit: Pre-Hire Process: Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes: Disabled Persons Protection Commission (DPPC) Abuse Registry Search: Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form. For technical help with Mass Careers , including logging into your profile and/or resetting your password, please call the Employee Service Center at for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at Ext. #4. Qualifications: First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience. Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment. Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Created: 2024-11-05