Complex Director of Revenue Management - Independent ...

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Job Title: Complex Director of Revenue Management Location: New York, NY - Hybrid Position Job Summary: The role of the Complex Director, Revenue Management is to provide direction to property teams to identify develop and implement all potential revenue opportunities for multiple full service, premium select and/or independent branded hotel. This role will provide integral support daily to the team for both long-term and short-term goals system reporting and tools and accurate forecasting to maximize the total revenue and profitability for the hotel(s) they support. This role will also be expected to participate and be a key member of the Executive Committee for the hotel as applicable. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. This role will oversee day-to-day operations of the hotels revenue Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Must have Independent Boutique Hotel experience. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Set manage and collaborate with GM/DOS to input appropriate yield controls to maximize hotel's revenue from all distribution channels. Coordinate with the front office team to maximize revenue through effective inventory management upselling and sell-out efficiency. Collaborate with Sales and Marketing to provide consultation on strategies for negotiating and booking optimal group and catering business as well as to ensure hotel meeting space is properly utilized to maximize room and food and beverage revenue potential. Manage brand/third-party channels and relationships by working with OTA market managers on promotions and market exposure; follow up to analyze ROI on any paid placements or marketing programs to ensure the hotel is maximizing revenue. Clearly relays items/actions discussed during daily/weekly/monthly meetings and distributes meeting notes (and applicable reports) to all appropriate stakeholders in a timely manner; will be required to facilitate meetings as well. Effectively leverage manage and maintain the applicable Sales & Revenue Management system(s) daily operations forecasting support and reporting in accordance with hotel and brand Revenue Management Standards as applicable. Analyze applicable revenue reports to make Yield Management decisions and update respective inventory and rate information directly through the system(s) when necessary. Perform displacement analysis to support group sales decisions and communicate highlights and/or action plan recommendations to Revenue leadership. Place test calls to ensure accuracy of rate quoting restrictions and selling approach. Ensure accurate preparation and analysis of market segmentation reports production reports source contribution analysis daily pick-up reports and pace summaries. Own the compilation distribution and interpretation of sales and revenue data. Analyze and review monthly and weekly STR Report results understanding gains or losses of RevPAR Index and applying this knowledge to impact and predict future results and further help develop proactive strategies to gain share against the competition. Develop monitor and adjust group pricing strategies preferred patterns and need periods where necessary. Serve as key contact for questions with regard to system use and/or revenue management principles. May provide in-person training as required. Engage in the annual BT pricing process. Provide data analysis of production trends and pricing guidance to hotels to ensure alignment to annual revenue goals. In partnership with the strategy team execute daily weekly and monthly day forecast and annual budget. Contribute to daily weekly and monthly day forecast and annual budget processes. May participate in the monthly financial review (ownership invited) focused on sales revenue and P&L; level of involvement may vary based on portfolio type. Represent the hotel by participating in and/or conducting industry functions in the area as applicable. Manage and communicate group cut off dates. Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through the applicable Revenue System(s) and communicate to the strategy team. The individual in this role may develop and coach a team of Revenue professionals as applicable to the hotel size and/or structure. Perform Special projects participate on task force and/or committees' trainings and other responsibilities as assigned. Required Skills, Experience and Knowledge At least six years of progressive hotel revenue management experience preferred; or a four-year college degree and at least two years of related experience; or a two-year college degree and at least four years of related experience. Must have a valid driver's license in the applicable state. Must possess highly developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and / or corporate clients. Must have thorough experience with professional selling skills: opening, probing, supporting, closing. Shows strong analytical skills and strategic vision in establishing appropriate sales deployment. Must be proficient in general computer knowledge especially Microsoft Office products. Must be able to work independently and simultaneously manage multiple tasks. Strong organization and presentation skills. Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive sales team. Requires advanced knowledge of the principles and practices within the sales / marketing / hospitality profession. Must work well in stressful, high-pressure situations; maintain composure and objectivity under pressure. Must be able to work with and understand financial information and data, and basic arithmetic functions. Working Conditions / Environment The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Job Type: Full-Time Work Location: Hybrid Position Salary Range: $100,000 - $120,000 per year Benefits: 401(k) 401(k) matching Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off Position Requirements Required Skills, Experience and Knowledge At least six years of progressive hotel revenue management experience preferred; or a four-year college degree and at least two years of related experience; or a two-year college degree and at least four years of related experience. Must have a valid driver's license in the applicable state. Must possess highly developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and / or corporate clients. Must have thorough experience with professional selling skills: opening, probing, supporting, closing. Shows strong analytical skills and strategic vision in establishing appropriate sales deployment. Must be proficient in general computer knowledge especially Microsoft Office products. Must be able to work independently and simultaneously manage multiple tasks. Strong organization and presentation skills. Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive sales team. Requires advanced knowledge of the principles and practices within the sales / marketing / hospitality profession. Must work well in stressful, high-pressure situations; maintain composure and objectivity under pressure. Must be able to work with and understand financial information and data, and basic arithmetic functions. Full-Time/Part-Time Full-Time Salary Range $100,000.00 - $120,000.00 Position Area Director of Revenue Management Exempt/Non-Exempt Exempt This position is currently accepting applications.

Created: 2024-11-05