IT Project Manager

Job Summary The IT Project Manager is an experienced professional with supervisory experience in systems analysis, programming, and project management. In this role, you will work under the CEO to maintain our billing software, manage general agency software applications, provide project management, and work with both vendors and staff on software issues and updates. The IT Project Manager will be able to install and configure software and hardware and provide technical support and training. Additionally, you will be assigned special projects to improve automation and efficiency in existing agency systems. This position requires a strong background in user-facing technology, excellent communication skills, and problem-solving skills. Basic Qualifications Education/Training Bachelor's degree in Business Administration, Computer Science, or related field with an emphasis of study in systems analysis. Experience Minimum two years of experience in systems analysis and/or programming required. Electronic Health Record experience preferred. Basic Skills Ability to quickly learn new software and technologies Ability to work independently and collaboratively to resolve issues without detailed supervision in a fast-paced environment Experience and creativity in troubleshooting software application problems Ability to maintain and modify software setup according to a department's needs; ability to extract and report data residing in software systems Ability to speak effectively in interpersonal situations Excellent verbal and written communication skills Strong organizational skills, attention to detail, and technical judgment Physical Requirements Bend, stoop, sit, stand, and reach Lift items weighing 50 pounds or less Satisfactory completion of post-offer pre-employment physical exam and drug test as required Equipment/Machine Operations Must maintain skills necessary to safely and efficiently operate the following equipment and machines used in the performance of this job: Desktop and laptop computer Office equipment - including printer, scanner, fax machine, copier, etc. Network servers Projection equipment Smartphones and tablets Various other equipment and supplies Essential Duties Maintains project ownership consisting of planning, implementation, and tracking of new EHR/Billing software. Manages the agency's software applications for specified departments and acts as the key technical liaison between computer systems users, vendors, and Information Services. Provides project management and support for computerized departmental systems and related projects. Acts as primary contact for all application systems problems. Analyzes and documents a problem, recommends solution, initiates corrective actions. Follows up on problem resolution and informs staff of status. Coordinates application enhancements to existing computer systems including analysis, data extraction, design specifications, and coordinating between vendors and clients. Remains knowledgeable of operations and the computer systems within the company's departments to provide comprehensive support. Serves as Project Coordinator for in-house development or implementation of vendor-based automated systems. Ensures that users are kept informed of all system updates and that updates are fully tested before moving to the live directory. Provides training and support to users on new and existing PC applications. Works on special projects to improve operating efficiency of technical/applications support. Performs other duties as assigned. Other Duties Assists the Director of Finance with various administrative tasks to support department operations as directed; may also be assigned special projects. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances. Meets on-going training requirements to maintain current certifications. Standard Requirements Completion and clearance of a criminal background check and a child abuse clearance. Supports the Mission and values of Indian Creek Foundation and the program. Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity, and well-being of all individuals served in a safe, secure environment. Supports, cooperates with, and implements specific procedures and programs for: Safety, including universal precautions and safe work practices, established fire/safety plans, report and/or correct unsafe working conditions, equipment repair, and maintenance needs. Confidentiality of all data, including individuals served, employee, and operations data. Compliance with all regulatory requirements and agency policies as required by Human Resources, licensing, and funding agencies. Demonstrate knowledge and compliance with HIPAA standards. Conducts oneself in a professional manner when representing Indian Creek Foundation. Functions as a member of the Team: Cooperates and works together with all co-workers, plans and complete job duties with minimal direct supervision and appropriate judgment. Uses tactful and appropriate communications in all situations. Reports and follows up regarding reported complaints, problems, and concerns with appropriate personnel. Promotes positive public relations with individuals served, family members, other team members, and community. Completes requirements for training, acceptable attendance, dress codes including personal hygiene and other work duties as assigned. Complete all documentation to ensure compliance with all regulations and agency policies. Exhibits behavior as set forth by the Code of Conduct in performance of their duties. Completes annual compliance HIPAA training and exhibits behavior as set forth by the Code of Compliance in performance of duties. Job Location Cowpath Road - main campus and as assigned

Created: 2024-11-05